What are the responsibilities and job description for the IT Support Specialist position at myIT com?
Enjoy a Fast-Paced Professional Environment?
Are you technically savvy and wanting to work with some of the IT Support Industry's latest technology?
Want to be part of a professional team in an established, high-growth company?
We're one of the area's top Managed Technology Services Firms and we're looking for our next IT Support Specialist. We are seeking a motivated and experienced IT professional that can provide excellent customer service with a strong focus on the latest IT technologies. We offer a professional work environment with the ability to advance within. We offer Cloud Services, Onsite Server / Network install, On-premise Helpdesk, Onsite Technicians and Remote Support. We are proud to be an employee and customer driven company.
Job Summary
The IT Support Specialist position provides technical support and troubleshooting for customers with exceptional customer service.
- This is an in office position
Responsibilities and Duties
Qualifications and Skills
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
Experience :
Technical Skills Required Knowledge :
Preferred but not mandatory :
Other Skills and Abilities :
Physical Demands :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and / or move up to 50 pounds.
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.