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Patient Care Coordinator

Myna Therapy Services, PLLC
Fargo, ND Full Time
POSTED ON 1/21/2025
AVAILABLE BEFORE 3/20/2025

**Compensation**

$17-$22 p/hour depending on experience

**Benefits**

| Health Insurance | Dental Insurance | Vision Insurance | Health Savings Account (HSA) | Retirement Plan | Retirement Plan Matching | Paid Time Off | Flexible Schedule | License Reimbursement | Mileage Reimbursement | Continuing Education Credits | Family Bonus | Ancillary Insurance |

**About Myna Therapy Services**

Myna Therapy Services, PLLC is a woman-owned, therapist-owned business. We are passionate about ensuring individuals reach their highest potential through excellent speech, occupational, and physical therapy services.

In addition to offering great traditional benefits, we also offer a paid date night every 3 months, along with a family bonus. We are as passionate about ensuring we offer great therapy as we are about ensuring a positive work environment and great work-life balance!

**Job Overview**

Myna Therapy Services, PLLC is seeking a dedicated Patient Care Coordinator to join our dynamic team. The Patient Care Coordinator will be responsible for supporting day to day operations at Myna Therapy Services and perform a wide variety of administrative tasks to ensure the highest quality customer care for patients.

In this position you will greet patients, take phone calls, schedule appointments, provide answers to patient questions and provide support to providers and management while maintaining the highest level of confidentiality and professionalism. In addition, the Patient Care Coordinator will cross-train with the Billing Specialist to assist with billing duties as needed. This position reports directly to the Office Manager.

**Job Duties:**

  • Provide administrative support to management and providers to ensure efficient operations of the clinic
  • Answer phone calls, emails, schedule appointments and greet and support all clinic visitors with professionalism and an upbeat, positive demeanor
  • Collect and ensure accuracy and completeness of patient intake forms prior to appointment
  • Verify insurance eligibility and benefits
  • Manage medical records, patient accounts and clinic documents
  • Collect copays and process patient payments
  • Stay proficient in EHR/practice management software and all clinic services
  • Maintain clinic supplies by anticipating needs and placing orders
  • Communicate with referring providers and other healthcare professionals
  • Assist Billing Specialist with billing duties as needed

**Required Knowledge and Skills**

  • Strong verbal and written communication skills
  • Knowledge or ability to learn EHR/practice management software
  • Excellent organizational skills
  • Professionalism
  • Problem solving skills
  • Experience in healthcare or customer service preferred

**Education and Experience**

  • High School Diploma Preferred
  • Entry Level Role
  • 1 Year of Relevant Experience Preferred

**Equal Employment Opportunity**

Myna Therapy Services is an equal opportunity employer and prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

**Apply Today**

If you are a passionate and enthusiastic individual looking to make a meaningful impact in the lives of children, our team, and our community, we invite you to join Myna Therapy Services. Apply today to be part of a supportive and rewarding environment.

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Work Location: In person

Salary : $17 - $22

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