Office Manager - McMillian Orthodontics

Job Summary:
The Office Manager is responsible for all aspects the daily operations of the orthodontic office. This position manages the employees and administrative responsibilities of the office. The Office Manager is responsible for the execution of practice wide KPI’s, performance and corresponding goals.

Duties/Responsibilities:

• Management, direction and overseeing of all practice processes and operations.
• Manage the day-to-day schedule and existing patient flow and operations.
• Onboarding and training of new team members.
• Oversee third party office systems management and optimization
• Resolve Patient issues in accordance with practice policies, procedures, healthcare regulations and ADA procedures.
• Manage employee relations, ensure staff have the necessary resources and support.
• Run morning Huddle
• Complete administrative functions including bank deposits, and responsible for the appearance and functionality of the office.
• Other duties as assigned.

Required Skills/Abilities:

• Office management and customer service orientation
• Excellent judgement and decision-making skills
• Knowledge of accounting and administrative principles and procedures.
• Knowledge of insurance plans and claims processing
• Proficient in MS Office

Education and Experience:

• 3-5 years management or supervisory experience, preferably in healthcare.
• Bachelor’s or Associates Degree preferred

Benefits:

• Medical, Dental, and Vision insurance
• 401(k) with employer match
• Paid Time Off
• Paid Holidays
• Paid Parental Leave
• Employee Assistance Program
• Flexible Spending Account (FSA), Dependent Care Account (DCA), Health Savings Account (HSA), and Health Reimbursement Account (HRA)
• Candidly: Student Debt and Savings Optimization