What are the responsibilities and job description for the Regional Manager position at MyPlace - SelfStorage?
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At MyPlace Self Storage, we believe success is built on strong leadership, collaboration, and a unified commitment to excellence. We’re seeking a Regional Manager to oversee multiple facilities within an assigned region. This isn’t just about managing operations, it’s about inspiring teams, cultivating a people-first culture, and creating an environment where performance thrives, and everyone contributes to the bigger picture.
About The Role
As a Regional Manager, you will take ownership of multiple self-storage locations, overseeing everything from day-to-day operations to revenue growth. You’ll be a coach, leader, and innovator focused on aligning teams with organizational goals while fostering inclusivity, adaptability, and engagement. Whether it's guiding a team member’s development, implementing new ideas, or building processes that eliminate friction, your ability to elevate the team above the individual will define your success.
What You’ll Do
At MyPlace Self Storage, we believe success is built on strong leadership, collaboration, and a unified commitment to excellence. We’re seeking a Regional Manager to oversee multiple facilities within an assigned region. This isn’t just about managing operations, it’s about inspiring teams, cultivating a people-first culture, and creating an environment where performance thrives, and everyone contributes to the bigger picture.
About The Role
As a Regional Manager, you will take ownership of multiple self-storage locations, overseeing everything from day-to-day operations to revenue growth. You’ll be a coach, leader, and innovator focused on aligning teams with organizational goals while fostering inclusivity, adaptability, and engagement. Whether it's guiding a team member’s development, implementing new ideas, or building processes that eliminate friction, your ability to elevate the team above the individual will define your success.
What You’ll Do
- Inspire, mentor, and unify your team by promoting accountability, open communication, and teamwork.
- Monitor and build team chemistry, fostering trust and collaboration at every level.
- Oversee and optimize day-to-day operations across multiple facilities.
- Ensure compliance with company standards, safety protocols, and industry regulations.
- Regularly evaluate facility performance to identify and act on opportunities for improvement.
- Manage budgets, maximize occupancy rates, and reduce delinquencies.
- Utilize analytics to craft effective pricing strategies and promotions.
- Align teams with KPI goals and celebrate milestones.
- Train, mentor, and support team members in their professional development.
- Share best practices and encourage the team to overcome challenges through collaboration and intentional planning.
- Be an advocate for constant learning, listening, and teaching.
- Bring fresh ideas and adaptable strategies to solve problems and improve operations.
- Continuously look for ways to simplify processes and eliminate friction.
- Maintain top-tier customer service standards across all locations.
- Resolve issues promptly and create positive experiences for every customer.
- Bachelor's degree in Business Administration, Management, or a related field (preferred).
- Minimum of 5 years of multi-site management experience, preferably in self-storage, retail, or operations.
- Proven track record of leading and developing high-performing teams.
- Strong financial acumen with experience managing budgets and driving revenue growth.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to analyze data and use metrics to guide decision-making.
- Strong organizational and time management abilities with a focus on detail and efficiency.
- Proficiency in Microsoft Office Suite and familiarity with management software systems.
- Ability to travel frequently within the assigned region.