PROGRAM MANAGER - Rogers Park

The Residential Program Manager maintains the day-to-day monitoring, supervision, and oversight of the program staff, with support from a site coordinator. This position will participate in monthly leadership team meetings to strengthen MYSI services, staff, and service delivery. The Residential Program Manager supports the Director of Programs in program/resource marketing and development, with significant responsibility for improving and maintaining program census, outcomes, and compliance with all plan requirements, licensing, federally driven performance-based contracting, and accreditation requirements to protect MYSI from potential exposure to the risk of liabilities.  

Essential Functions: 

• Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. Provide direct Supervision to Site Coordinator, Residential Youth Advisors (RYAs), and other residential direct care staff. May delegate some aspects of RYA supervision to Site Coordinator 
• Achieve and maintain census targets for Group Home 
• Ensure that programs operate per program plans, run efficiently, and achieve intended outcomes. 
• Participates as an active team member in efforts to move the agency forward, including Strategic Planning, licensing and accreditation, and ad hoc committees as needed 
• Meet with the DCFS performance monitor monthly and submit reports is required/requested. 
• Regularly review Medication Logs and medical related documentation and processes  
• Ensure that the youth & staff initiate in-house, group/community activities 
• Maintain a flexible schedule and be available in case of any emergencies 
• Oversee and follow-up with staff to ensure the completion of all required shift documentation and reports across all designated shifts  
• Safeguard the rights, privacy and confidentiality of each youth by having a working knowledge of policies related to Client Rights and Prevention of Abuse and Neglect. 
• Maintain professional skills through professional reading, workshop, continuing education, and networking

Required Skills and Experience: 

• Proficiency with, or ability to quickly learn, case management software including Extended Reach and SACWIS software (as required) 
• Two (2) years of full-time experience in a residential care program that includes one (1) year of supervisory experience  
• Has demonstrated skill in working with and managing children of the type served in the program.  
• Demonstrates the ability to work cooperatively with administration staff and people external to the program  
• Must be able to conceptualize a framework, collect, assemble and present detailed information in an organized, concise and understandable manner 
• Demonstrate cultural sensitivity to staff and clients served in MYSI programs 
• Demonstrated cultural humility and successful experience working with individuals from the communities to those who are unhoused, justice-involved, individuals with developmental disabilities, and LGBTQIA individuals

Application Requirements (set by Illinois DCFS Rule 403):  

• MSW or academically equivalent degree  
• Be at least 25 years of age 

Background Check Requirements: 

• Must be able to successfully pass a background check as required by 89 Ill. Adm. Code 385 (Background Checks) and submit to fingerprinting and meet transportation requirements

Physical & Other Requirements: 

• Prolonged periods of sitting at a desk and working on a computer 
• Must be able to lift up to 25 pounds  
• Must be able to access and navigate each of the organization’s facilities and residences 
• A valid driver’s license and car insurance are required 
• Must have access to and or (possess) a reliable car during your scheduled work shift 

MYSI believes that equal opportunity for all staff members is critical for the continued success of our organization. In accordance with all Local, State and Federal laws, MYSI will not discriminate against any employee or applicant who seeks employment for any of the following: race, disability, color, gender, creed, religious, sex, age, national origin, ancestry, citizenship, veteran status, or non-job-related factors in hiring, promoting, demoting, training, benefits, transfers, layoffs, termination, recommendations, rates of pay or other forms of compensation. Opportunity is provided to all staff members based on qualifications and job requirements.