What are the responsibilities and job description for the Billing Specialist position at MyStaff?
Job Duties:
- Performs daily activities related to company direct bill operations
- Resolves routine and complex customer and system issues
- Works with agents and related Company departments including Underwriting, Client Services, Finance and Cancellations and Filings to resolve specific customer or process related issues
- Analyzes customer issues and unusual transactions to resolve problems relating to department processes and payment plan designs and recommends to management system and process changes to improve performance
- Tests billing and related system changes and analyzes output for deviations and recommends adoption or modification to system configurations
