What are the responsibilities and job description for the Escape Room Game Host position at Mystery Soup Escape Rooms?
At Mystery Soup Escape Rooms, we're all about immersive adventures, fun puzzles, and memorable experiences. Our mission is to create moments of excitement and connection for families, friends, and coworkers through top-notch escape games and exceptional customer service.
We’re looking for enthusiastic, reliable, and outgoing individuals to join our team as Escape Room Game Hosts. If you love storytelling, puzzles, and making people smile, you might be a perfect fit.
Responsibilities
There are two main roles, greeter and game host. Most of the time you will be a game host, but occasionally you will need to be the greeter.
Greeter
- Greet and check in guests with a warm, friendly attitude
- Brief players on game rules and storylines
- Answer phone calls
- Handle customer questions and feedback professionally
- Take payments for games and merchandise
- Communicate with game hosts when players are ready for their game
- Keep lobby well maintained
Game Host
- Monitor live games and provide clues or hints when needed
- Most games require game hosts to be in character
- Reset rooms accurately and efficiently after each game
- Maintain room props, puzzles, and technology in working order
- Assist with cleaning and general upkeep of the lobby and game areas
- Help create a fun, welcoming atmosphere for all guests
Qualifications
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to multitask
- Comfortable with light technology (cameras, computer systems, walkie-talkies)
- Punctual, dependable, and a team player
- High energy and customer-service oriented
- Available evenings and weekends (required)
- Previous customer service or theater experience is a plus
Perks
- Flexible scheduling
- Fun, collaborative work environment
- Employee discounts on games for family and friends
- Opportunities to earn extra pay through Replay ticket sales and Google and Morty review mentions
To Apply
Please fill out the online application at https://form.jotform.com/250906724873161
Job Type: Part-time
Pay: $16.00 per hour
Expected hours: 10 – 20 per week
Schedule:
- 10 hour shift
- 4 hour shift
- Day shift
- Evening shift
- Every weekend
- Night shift
Work Location: In person
Salary : $16