IT Application Analyst

Description

Come join a team that provides day-to-day administration and supports working with various top-of-the-line technology, software environments, operating systems, and computer hardware platforms! Enjoy weekly pay, on-site clinics, and health benefits. Whatever your career goals may be, let Mystic Lake Casino help get you there.

Job Overview: Perform day-to-day administration and support of applications. Evaluates, documents, implements, tests, and performs incident resolution and root cause analysis of a variety of applications. Work with various software environments, operating systems, and computer hardware platforms. Assists with application projects based on the direction of IT Business Systems Supervisor and IT Business Systems Manager. Work with end-users as well as with other IT professionals. Act as liaisons between vendors and IT as well as provide support for all applications.

Outstanding Benefits & Perks: Mystic Lake Casino Hotel® and Little Six Casino® are owned and operated by the Shakopee Mdewakanton Sioux Community (SMSC). The SMSC understands that our greatest resource is our employees, who deserve thoughtful and best-in-class benefits. We are proud to offer competitive and robust benefits including health and dental insurance plans with HSA and FSA options, on-campus health and vision clinics, generous paid time off, retirement plans with 6 percent dollar-for-dollar matching, maternity, and bonding parental leave options, short- and long-term disability, life insurance, and more. In addition to benefits for employees and their dependents, there are several employee perks and discounts, as well as wellness opportunities, to participate in during your career with the SMSC.

Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.

Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.

Job Requirements:

Reflects MINIMUM EDUCATION, TRAINING, CERTIFICATION and EXPERIENCE required in order to meet the expectation of this job:

• Any combination of post-secondary education in Business, Information Technology or related IT field and IT related experience to equal 4 years.
• Must possess excellent interpersonal skills, communication skills and sound judgment.
• Hands on experience with multiple IT technologies.
• Knowledge and understanding of incident, problem and escalation process.