What are the responsibilities and job description for the Assistant Beverage Manager position at Mystic Lake Casino?
Come grow your leadership skills in a fast-paced and fun entertainment environment! As an Assistant Beverage Manager you will lead your team to create memorable experiences for our guests. Enjoy weekly pay, health benefits, and career advancement opportunities.
Job Overview: Manages all staff, activities and events of the beverage service operation to ensure a pleasant guest experience and efficient operations, the standard is 80% of time spent is on the floor, 20% on other assigned duties. Must effectively navigate complex situations with limited or evolving information. Complies with all alcohol service standards, procedures and policies. Coordinates service calls for property-wide beverage equipment. Applies high guest service standards to ensure a pleasant guest experience through the adequate and timely supply of beverage throughout the casino floor. Pursues avenues to increase revenue for all beverage areas.
Empower Your Future: The Work You’ll Lead:
- Manages staff and staff concern to resolution. Effectively communicates upward, downward and laterally. Manage the day to day bar and floor operation to include scheduling, maps, rotation to ensure proper coverage at all times. Maximize revenue opportunities. Continually monitors activities of staff to ensure efficient operation. Conducts daily operations in adherence to policy, procedures and safety standards, including responsible alcohol service. Ensure Bartenders are preparing alcoholic beverages according to enterprise recipe specifics and standards. Reconciles cash-outs for floor servers, concession servers, and high stakes servers and Bar Staff.
- Interacts with guests and staff to quickly and completely resolve issues to ensure exceptional guest service and a positive work environment.
- Prepares accurate and updated team member schedules to accommodate work flow.
- Ensures that all bars and Beverage stations are clean, adequately stocked and all equipment is functioning
- Lead team of direct reports with responsibility to interview, select, hire, promote, train and develop. Counsels and issues disciplinary action. Completes all required paperwork. Responsible for pre shift meetings for all beverage positions, content and delivery.
Job Requirements:
- Must be 21 years of age or older.
- Demonstrated leadership skills including any combination of post-high school restaurant/bar education and/or restaurant/bar experience to equal three years.
- Minimum of one year supervisory experience in an alcohol service environment. Experience relevant within the past 15 years
- Beginning experience with word-processing, spreadsheets, presentation, and electronic mail software.
- Excellent organization and project management skills.
- Demonstrated ability to maintain confidentiality.
- Certified Food Service Manager Certificate or ability to obtain within one year of employment.
Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities at the SMSC Gaming Enterprise. Eligible Team Members are offered a comprehensive benefits package include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement.
Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.
Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.
Be the Experience. Be Bold. Be Mystic.
