What are the responsibilities and job description for the Count Teams Supervisor position at Mystic Lake Casino?
Put your leadership skills to the test and join the team as a Cash Count Teams Supervisor. In this role, you will monitor the daily tasks of the Hard and Soft Count Cashiers! Enjoy Weekly Pay, Health Benefits, and career advancement opportunities.
Job Overview: Monitors the activity of and works in conjunction with Hard and/or Soft Count Cashiers to ensure compliance with policies, procedures, and service standards. Ensures that cash and coin are accurately counted, bagged, wrapped, and transported.
Empower Your Future: The Work You’ll Lead:
- Monitors activities of and works with assigned cashiers to ensure compliance with cash-handling policies and procedures.
- Reviews count and corresponding paperwork to verify accuracy and correct errors and discrepancies as necessary.
- Interviews, selects, hires, and assists in training/cross-training of team members. Completes performance appraisals and issues disciplinary actions.
- Tracks and monitors the usage of company supplies and equipment to identify quality concerns or performance issues.
- Monitors, troubleshoots, replenishes, and balances all ATMs, ATR's, and other cash dispensing equipment.
- Assist/defuse guest escalations.
- Oversee daily drop to ensure policies and procedures are adhere to.
Job Requirements:
- Must be 18 years of age or older.
- Six months count team experience or one year casino finance experience in a supervisory capacity.
- Ability to pass basic math test.
Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities at the SMSC Gaming Enterprise. Eligible Team Members are offered a comprehensive benefits package include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement.
Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.
Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.
Be the Experience. Be Bold. Be Mystic.
