What are the responsibilities and job description for the Hotel Housekeeping Trainer position at Mystic Lake Casino?
Come bring your training skills to Mystic Lake Casino Hotel! The perfect person for this opportunity is someone who organized and can quickly connect with new Team Members. If you are a person who can change with the times with a positive attitude - we are looking for you! Enjoy weekly pay, career growth opportunities, and health benefits. Whatever your career goals may be, let Mystic Lake Casino Hotel help get you there!
Job Overview: Develops, writes and facilitates Hotel Housekeeping training programs to ensure departmental operational goals are met in cleanliness, safety and service standards for guests and team members. Monitors departmental procedures and programs. Applies high guest service standards. Supports Housekeeping leadership with administrative duties. This position will work primarily dayshift 9am-5:30pm with Tuesdays and Wednesdays off.
Illuminate Your Future: What You'll Do:
- Schedules and conducts training to include department procedures and on-the-job training with new hires.
- Researches, develops and implements training programs and materials for new hire department orientation.
- Coordinates annual training courses and re-training and cross training of team members.
- Maintains, tracks and coordinates department training records.
- Monitors and evaluates the effectiveness of training programs used in new hire department orientation and department operations.
- Tracks and analyzes departmental and shift retention. Makes recommendations to management based on turnover data.
- Researches, develops, implements and monitors operation procedures. Evaluates current procedures for effectiveness based on training results and revises or updates as necessary.
- Perform duties of Room Attendant
- Occasional tasks.
Job Requirements:
- Excellent communication skills.
- High School diploma or GED required.
- Any combination of supervisory or room inspector experience in a hotel environment to equal two years
Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities at the SMSC Gaming Enterprise. Eligible Team Members are offered a comprehensive benefits package include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement.
Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.
Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.
Be the Experience. Be Bold. Be Mystic.
