What are the responsibilities and job description for the Hybrid Case Manager position at Mystis Adult and Family Services?
Job Title: Hybrid Case Manager (Statewide)
Location: Washington State (King, Snohomish, Pierce, Clark Counties & beyond)
Organization: Mystis Adult and Family Services
Job Type: Full-time, Hybrid (Combination of Remote & Field Work)
Salary: $55,000 - $65,000 per year, depending on experience and qualifications
About Us: Mystis Adult and Family Services is a comprehensive social services organization dedicated to empowering individuals and families across Washington State. We specialize in delivering housing support, mental health services, and a range of programs that foster stability, well-being, and independence. Our team prides itself on providing compassionate, trauma-informed care while leveraging internal resources to meet the diverse needs of our clients.
Position Summary: The Hybrid Case Manager will be responsible for providing case management services to adults and families throughout Washington State, including King, Snohomish, Pierce, and Clark counties, with occasional service needs in other areas. This role combines remote work and fieldwork, allowing for flexibility while ensuring clients receive necessary support through in-person meetings and telehealth services.
Key Responsibilities:
- Client Advocacy & Case Management: Provide comprehensive case management to clients, focusing on housing stability, mental health support, and community resources.
- Assessment & Service Planning: Conduct assessments, create individualized service plans, and coordinate care to ensure that client needs are met efficiently and effectively.
- Resource Navigation: Assist clients in accessing appropriate community resources, including housing services, employment programs, and healthcare.
- Trauma-Informed Care: Employ a trauma-informed approach to all interactions with clients and colleagues, ensuring a safe and supportive environment.
- Collaboration: Work closely with internal teams, supervisors, and departments to ensure cases are handled efficiently, leveraging Mystis’s full range of resources before considering external referrals.
- Documentation & Compliance: Maintain thorough and timely documentation of all case activities, ensuring compliance with social work standards and the requirements of the State of Washington’s programs (such as the Foundational Community Supports program).
- Client Engagement: Maintain consistent contact with clients to ensure ongoing support and service delivery, utilizing telehealth and in-person visits as appropriate.
- Self-Care & Professional Development: Engage in self-care practices and attend required training sessions to stay updated on housing-related issues and other relevant areas.
Qualifications:
- Bachelor’s degree in Social Work, Human Services, or a related field (Master’s preferred).
- Previous experience in case management or social services, ideally within housing, mental health, or family services.
- Strong knowledge of Washington State’s social services landscape, including housing programs and healthcare.
- Experience working with diverse populations and understanding of trauma-informed care practices.
- Ability to work independently in a hybrid environment, balancing fieldwork with remote administrative duties.
- Excellent communication, problem-solving, and organizational skills.
- Valid Washington State Driver’s License and reliable transportation for travel to client meetings and service locations.
Benefits:
- Competitive salary: $55,000 - $65,000 annually, depending on experience and qualifications
- Comprehensive benefits package (health, dental, vision, 401k)
- Flexible, hybrid work environment
- Professional development opportunities, including ongoing training in housing and social services
- Supportive, collaborative team atmosphere focused on internal solutions and growth
How to Apply: Interested applicants should submit their resume and cover letter through really. Applications will be reviewed on a rolling basis.
Mystis Adult and Family Services is an equal opportunity employer and values diversity in its workforce. We encourage applicants from all backgrounds to apply.
Job Type: Full-time
Pay: $55,000.00 - $62,000.00 per year
Benefits:
- Flexible schedule
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
People with a criminal record are encouraged to apply
Work Location: Hybrid remote in Everett, WA 98201
Salary : $55,000 - $65,000
