Program Manager

• Serve as the primary project Point of Contact for our client
• Manage day-to-day client interaction, identify needs, expectations, and evaluate alternative business solutions
• Accountable for day-to-day operations, ensuring the consistent delivery of high quality service to our clients
• Lead teams ranging from 1 to 30 consultants
• Work with Technical Team Leads to ensure all technical objectives are in scope, represented in the plan, and managed accordingly
• Assure scope and requirements are monitored and controlled throughout the project’s lifecycle
• Track and report weekly on percent complete, schedule, burn, earned value, slippage, issues risks, and opportunities, and other key project indicators
• Keep an accurate issues & risk tracking document with an associated mitigation plan
• Accurately forecast revenue, profitability, margins, bill rates, and utilization
• Track and report team hours and expenses on a weekly basis
• Manage project budget and project profitability
• Work directly with clients, or in concert with account management and/or team leads to secure sign off on deliverables or documentation
• Determine appropriate revenue recognition, ensuring timely and accurate invoicing, and monitor receivables for project
• Communicate progress, risks, expectations, timelines, milestones and other key project metrics to clients and team members
• Handle status reporting – authoring, communications, impact/risk assessments, etc.
• Manage and coordinate support of urgent and complex issues
• Continually seek opportunities to increase customer satisfaction and deepen client relationships
• Develop lasting relationships with client personnel that foster client ties
• Lead management and account meetings by providing insights on the account, project schedule, scope, and budget
• Present project quality, client and team satisfaction, and project success metrics during project review meetings with the managing director
• Work with Sales, Operations Director, and Account Manager to ensure clients achieve an understanding of expectations, deliverables, dependencies, risks and progress
• Conduct weekly meetings with the Project Accountant
• Build a knowledge base of client' mission, organization, and objectives
• Support business development initiatives and proposals

• Minimum active Secret clearance
• Bachelor’s degree in a related field and/or equivalent work experience
• PMP certification required
• 10 years of experience in a project management position
• 5 years of experience in managing IT projects
• 2 years of consulting experience
• Experience managing DoD IT projects
• Experience with Agile project management practices such as Scrum and Kanban
• Experience working with large government organizations for Enterprise level implementations
• Demonstrated ability to establish and maintain effective relationships and partnerships with key stakeholders
• Experience working in a large or middle-tier systems integrator on a variety of IT projects
• Experience working successfully in a matrixed environment

Knowledge / Skills / Abilities (KSAs):

• Advanced knowledge of spreadsheet and database applications, data query tools, and MS Office applications, Excel.
• Understand basic revenue models, P/L, cost-to-completion projections and be able to make decisions independently, in-line with business plan objectives
• Understand consulting pricing models and billing procedures
• Strong written and verbal communication
• Detail-oriented.
• Organized with ability to multi-task and manage multiple projects simultaneously
• A focus and passion for customer experience
• Critical thinker, with ability to help create solutions and resolutions
• Team player

As a federal government contractor and a recipient of federal funding, Mythics and Emergent is required to abide by the Drug-Free Workplace Act, which requires Mythics and Emergent to provide a drug-free workplace, among other obligations. As part of this effort, Mythics and Emergent requires pre-employment drug tests for all candidates for employment. Please note that marijuana (including medical marijuana) is designated as a controlled substance under federal law and will be screened for in the drug test.

Why work at Mythics?