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Financial Services Associate

MyUSA Credit Union
Middletown, OH Full Time
POSTED ON 4/8/2025 CLOSED ON 4/17/2025

What are the responsibilities and job description for the Financial Services Associate position at MyUSA Credit Union?

MyUSA Credit Union is a $350 million financial institution with offices in Middletown (2), Trenton, Kettering (2), Moraine, Piqua, Springfield and Vandalia.
We are seeking interested candidates for a Financial Services Associate (Loans & New Accounts) position for our corporate branch in Middletown, Ohio.
The position requires an aggressive, enthusiastic, member service driven person who is highly motivated.
Responsibilities include:
  • Counsel and assist members regarding all of their financial service needs
  • Process/open new account and loan requests; service existing accounts.
  • Set up new account files and provide members with all necessary information for membership.
  • Ability to learn and retain all aspects of the Credit Union’s products and services
  • Expected to assist in additional areas of branch operations on an as-needed basis
Qualifications include:
  • Live the values: Positive Empowerment, Compassionate Relationships, Transformative Service, and Collaborative Innovation. (Visit www.myusacu.com/about-us/ to learn more)
  • Bachelor’s Degree preferred or equivalent financial services experience
  • Familiarity with branch operations and financial services products and services preferred
  • Effective communication skills (oral and written)
  • Able to demonstrate excellent interpersonal and organizational skills
  • Strong computer skills and ability to operate standard office equipment
MyUSA Credit Union is an equal opportunity employer.
Job Type: Full-time
Benefits:
  • 401(k) Matching
  • Generous Paid Time Off
  • Company paid Life, AD&D and Disability Insurance
  • Credit Union membership
  • Health, Dental, & Vision insurance
  • Employee Assistance Program
  • Flexible Spending Account
  • Health Savings Account
  • Referral program
Physical setting:
  • Office
Schedule:
  • Day shift
Education:
  • High school or equivalent (Required)
Experience:
  • Banking: 1 year (Preferred)
  • Customer service: 1 year (Preferred)
  • Cash handling: 2 years (Required)
  • Sales experience: 1 year (preferred)
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