Business Analyst with Salesforce

Role : Business Analyst with Salesforce

Location : Northampton

Contract Role

Hybrid Mode

Experience ; 9 Years

Job Description

As a Business Analyst with Salesforce, you will play a crucial role in helping our company make data-driven decisions and optimize our use of the Salesforce platform. You will work closely with various departments, including sales, marketing, and operations, to gather, analyze, and interpret data in order to identify key trends and opportunities for improvement.

Your responsibilities will include:

- Collaborating with cross-functional teams to understand their data needs and provide solutions using Salesforce

- Conducting in-depth analysis of Salesforce data to identify patterns, trends, and insights

- Creating and maintaining reports and dashboards to track key performance indicators and provide actionable insights

- Identifying areas for improvement in Salesforce processes and recommending solutions to increase efficiency and effectiveness

- Participating in the planning and execution of Salesforce projects, including system upgrades and integrations

- Training and supporting team members on Salesforce best practices and procedures

- Staying updated on new Salesforce features and functionalities to continuously improve our use of the platform

- Assisting with data migration processes and ensuring data integrity in Salesforce

Qualifications:

- Bachelor's degree in Business Administration, Statistics, or a related field

- Minimum of 9 years of experience as a Business Analyst, preferably in a Salesforce environment

- Strong proficiency in Salesforce reporting and dashboard creation

- Excellent analytical and problem-solving skills

- Advanced knowledge of Microsoft Excel and other data visualization tools

- Experience with data manipulation, validation, and cleansing

- Ability to work independently and in a team environment

- Strong communication and interpersonal skills

- Salesforce certification is a plus