Receptionist

Responsibilities: 

• Adhere to all Visitor, Security, and Communication Protocols
• Greet on-site visitors, determines approved nature of business, and announces visitors to appropriate employee
• Answer incoming telephone calls in a cheerful and helpful way, determines purpose of the call, and forwards to appropriate staff or department.
• Complete assigned tasks with high quality and care
• Perform a variety of administrative duties as a member of the Service Operations team.
• Keep reception/lobby area free of clutter and debris
• Ad hoc tasks and projects as needed

Qualifications: 

• Undergraduate degree preferred
• Possess a professional demeanor
• Skilled and efficient communicator

• Proficient in Word, Excel, & Outlook

• Committed to being detail oriented and to providing a quality work product
• Ability to multi-task in a fast-paced environment
• Strong time management and organizational skills
• High attention to detail
• Ability to learn and comprehend insurance terminology

We offer a competitive total compensation package including medical, dental, life insurance, pension and a 401(k) with match.

Our office headquarters is located in Dedham, MA at a brand-new state of the art facility completed in June 2022. This role is onsite Monday through Thursday with remote capability on Fridays.

The Norfolk & Dedham Group® is an Equal Opportunity Employer.