What are the responsibilities and job description for the HVAC Service Dispatcher position at N H Ross Inc?
Service Dispatcher
NH Ross is a family-run business that is dedicated to giving customers the best service possible. Founded in 1971, NH Ross specializes in residential Heating, Cooling, Plumbing, Gas Conversions, and Electrical.
We are looking for a Service Dispatcher person to join our Team!
Primary Job Function : Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on-call schedule for service technicians. Maintain customer database with current information. Clear and concise communications with department managers, employees and company customers, including keeping customers appraised as to company schedule and requested lead-times. Provide accounting with maintenance contract billing information. Prepare service invoices and timecards for processing.
Pay Range : $18 / hr.- $21 / hr. Commission - Depending on Experience
Hours : 10am-7pm
Benefits :
- Medical Insurance
- Life Insurance
- 401(k) plan
- Sick
- Vacation
- Personal days
- Holidays
- This position has room for advancement. We offer paid on-going training, great work culture and more.
Required Qualifications :
service, service dispatcher, dispatcher, customer service, scheduling, appointment scheduler, customer rep, admin, administrative assistant, administrative person, receptionist, hvac dispatcher, dispatch, technical, green company, team, coordinator, service coordinator, call scheduler, answer phones, service customers, team coordinator
Salary : $18 - $21
