What are the responsibilities and job description for the Retail Sales and Customer Service Representative position at N Rose Enterprises?
We are seeking a friendly and outgoing Retail Customer Service Representative to join our dynamic team. As the face of our store, you will play a crucial role in providing exceptional customer service, driving sales, and ensuring a positive shopping experience for our customers.
Duties
- Greet customers, respond to inquiries, and address any concerns or issues in a professional and courteous manner
- Utilize strong retail math skills to accurately handle cash, operate a cash register, and process transactions
- Provide customers with product information, demonstrate features and benefits, and recommend products based on their needs
- Maintain a clean and organized store environment, including restocking shelves and tidying up the store
- Utilize phone etiquette skills to effectively communicate with customers via phone and resolve any issues
- Identify and seize opportunities to upsell and increase sales
- Maintain a strong knowledge of products and their features, including product descriptions and specifications
- Utilize basic math skills to accurately count and manage cash and inventory
- Communicate effectively with coworkers, including providing feedback and support to improve overall store performance
Qualifications
- Proven experience in retail customer service, with a focus on providing exceptional customer service
- Ability to work in a fast-paced environment and multitask effectively
- Strong retail math skills, including the ability to handle cash and operate a cash register
- Excellent phone etiquette and communication skills
- Ability to sell products effectively and consistently meet or exceed sales targets
- Ability to work a variety of shifts, including weekends and holidays
- Basic math skills, including the ability to count and manage cash and inventory
- Ability to work collaboratively as part of a team
This role requires a high level of energy, enthusiasm, and commitment to customer service. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding opportunity, we encourage you to apply.
This is not an offer for direct employment by N Rose Enterprises, this is an opportunity on behalf of our client filling this role and/or position. This role involves working with clients, customers and involves sales in the day to day duties for this opening.
Apply today for immediate consideration for this role!
Job Type: Full-time
Pay: $950.00 - $1,300.00 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 3 years (Preferred)
- Retail: 1 year (Preferred)
- Sales: 1 year (Preferred)
Ability to Commute:
- Spokane, WA 99204 (Required)
Ability to Relocate:
- Spokane, WA 99204: Relocate before starting work (Required)
Work Location: In person
Salary : $950 - $1,300