Status :
Part-Time; Non-Exempt
Shift :
- Friday & Saturday7 : 00am-4 : 00pm (between these hours)
- Sunday & Monday from 7 : 00am-4 : 00pm (between these hours)
Organization Overview :
N Street Village supports women in Washington, D.C. experiencing homelessness by providing a wide range of services, housing, and advocacy in an atmosphere of dignity and respect. We are looking for dedicated professionals passionate about making a tangible difference in people's lives.
Position Overview :
As a Program Associate, you will be part of an interdisciplinary team providing essential services to women participating in N Street Village's programs at Bethany's Women Center, which includes the day center. You will play a crucial role in ensuring a safe, welcoming, and supportive environment for the women we serve.
Key Responsibilities :
Develop positive rapport with clients through routine contact and communicationAssist with program setup, including preparing breakfast, lunch items, toiletries, laundry, and activity sheetsHelp close the program each day by cleaning and maintaining day program areasServe meals to clientsConduct program intake and initial health and wellness screeningsRespond to immediate client needs, de-escalate crisis situations, resolve conflicts, and enforce program rulesComplete necessary program documentation, including daily activity sheets, reports, and incident reportsSupport care coordination tasks such as referrals for services and residency formsReport serious incidents and sensitive program information to the Program ManagerCollaborate with volunteers and partner agencies providing services to the womenAttend program team meetings, staff meetings, and supervision meetings as requiredBuild and maintain strong working relationships with colleagues, external partners, and stakeholdersParticipate in quality improvement activities to enhance program policies and client outcomesAdhere to N Street Village's policies and proceduresPerform other duties as assignedRequired Qualifications :
Bachelor's degree with 1 year of direct social services experience, orHigh School Diploma (or equivalent) with 2 years of direct social services experience, orHigh School Diploma (or equivalent) with 5 years of work experiencePreferred Qualifications :
Experience working with vulnerable populations, particularly those facing addiction and mental illnessFamiliarity with DC's Homeless Management Information System (HMIS)Knowledge of issues affecting homelessness and other vulnerable populationsUnderstanding of trauma-informed careCommitment to inclusivity, providing services without regard to race, religion, ability, sexual orientation, or gender identityExperience with, or willingness to learn, data visualization techniques and softwareSkills and Competencies :
Strong cultural competence and ability to communicate effectively with diverse populationsExcellent interpersonal, problem-solving, and crisis management skillsAbility to work independently and with minimal supervisionStrong written and verbal communication skillsHighly organized and detail-orientedCommitment to N Street Village's mission, vision, and valuesDemonstrates respect for individual differences and cultural diversityAbility to lift up to 25 poundsBenefits : Health / Wellness :
Medical, Dental, VisionAccident, Hospital, and Critical Illness PlansEmployee Assistance ProgramShort-Term and Long-Term DisabilityFinancial :
403(b) Retirement Savings PlanFlexible Spending AccountsSmarTrip Pre-Tax Commuter BenefitsInsurance :
Life InsuranceTime Off :
Annual LeaveSick DaysFloating HolidaysIf you are passionate about making a positive impact in the lives of women facing homelessness, we encourage you to apply!
N Street Village's (NSV) goal is to ensure every woman in Washington D.C. has a safe place to call home. We offer a welcoming and inclusive environment in service to one another, our clients, and to our community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
