Vice President Emergency Services

Job Summary

The Vice President of Emergency Services leads strategic planning and business development for the service line and identifies opportunities to drive differentiation and improve the overall quality and delivery of services provided. By developing and implementing strategic plans aligned to business objectives and engaging stakeholders as partners in the pursuit of excellence in patient care, the Vice President fosters a culture in which stakeholders are committed to the vision/mission/values of the organization.

Job Responsibilities

Quality

• Cultivates a superior clinical identity by leading the service line in the development and implementation of evidence-based practices, patient safety initiatives, and quality strategies. Ensures standards of care are established. Engages the medical staff as meaningful partners.
• Leads efforts to reduce variation in clinical practice. Drives performance improvement initiatives designed to improve efficiency, effectiveness, and cost. Fosters a culture of accountability and transparency in the provision of care.
• Stays abreast of internal/external benchmarks, accreditations, and designations. Establishes goals to differentiate the service line as a leader in quality and patient safety. Meaningfully engages the medical staff in the pursuit of excellence in patient care.
• Stays abreast of legal and regulatory standards and ensures compliance. Develops and implements policies, procedures, and practices in compliance with all legal/regulatory standards.
• Leads the development and implementation of patient throughput strategies, including capacity planning, volume forecasting, patient flow coordination, and admission/discharge planning.
• Fosters a culture that inspires commitment to the vision/mission/values of the organization. Ensures employees are recognized, valued, and supported. Develops and implements strategies to elevate employee engagement.
• Identifies development opportunities or training needs of individual employees and teams. Provides coaching, feedback, and training to improve performance.
• Builds a competitively superior organization through attracting, developing, engaging, and retaining talent. Ensures people with the right skills and motivations are in the right role, at the right time, to meet business needs.
• Collaborates with administrative team and physicians to enhance existing services or develop new service offerings.
• Stays abreast of external factors and opportunities impacting healthcare, including political and legislative changes, reimbursement trends, and advances in healthcare delivery. Understands the competitive landscape and ensures service line is positioned strategically to respond to changing healthcare dynamics and market environments.
• Develops and maintains strategic external relationships which advance the organization's position within the community, grow the business, and improve the health of communities served. Fosters robust referral networks.
• Develops long- and short-range operational and capital plans aligned to business objectives. Prioritizes capital equipment needs. Determines projected return on investment for capital and growth initiatives. Monitors budget performance, identifies trends, and evaluates variances in relation to established budget. Develops and implements actions to address performance gaps.
• Provides leadership and consultation to support cost effective clinical resource management, reduce variable costs, and enhance clinical effectiveness. Manages operating expenses, including the utilization of supplies and equipment. Identifies cost reduction opportunities and implements actions to achieve savings.
• Ensures effective labor management, including position control, scheduling excellence, productivity management, and premium pay utilization. Maintains staffing to ensure appropriate patient care.
• Performs other duties as assigned.
• Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.”

Knowledge, Skills, Abilities, Behaviors

• Honors our Mission and Values: Ability to build trust and act with authenticity to cultivate a culture of integrity, inclusion, and mutual respect.
• Communicates with Impact: Ability to deliver information in a clear, concise, and compelling manner to effectively engage others and achieve desired results.
• Attains and Leverages Strategic Relationships: Ability to develop and strengthen collaborative relationships with both internal and external stakeholders to advance the care of our patients and the growth of Facility.
• Leads and Develops Others: Ability to lead others to accomplish organizational goals and objectives, to provide meaningful coaching and mentoring to increase the capabilities of individuals and teams, and to drive employee engagement.

Job Qualifications

• Bachelor's Degree. Required
• Master's Degree or other approved education plan. Required.
• 5 years applicable experience. Required
• BSN. Required
• Currently licensed as a registered professional nurse in the state(s) of practice and or/has an active compact license, in accordance with the law and regulation. Required
• Basic Life Support (BLS) Required

MUST HAVE MIN 5-7 YEARS OF CURRENT DIRECTOR EXP IN A LARGE ACUTE CARE SETTING AND HAVE PROVEN RESULTS IN PATIENT EXPERIENCE, METRICS

DOESN'T WANT TO CINSIDER INTERIM CANDIDATES

MUST HAVE LARGE HOSPITAL EXP- ED AND TRAUMA DESIGNATIONS (LEVEL 1 & 2)

Additional Information

• Role is combination of strategic planning and business development of the emergency service line, quality of care, growing the business, having good outcomes, development of FSEDs
• Will interface with leaders and Team health staff
• Working with trauma centers making sure Joint Commission compliant
• Not over trauma but will have dotted line
• 9 total hospitals

8 FSEDs

No direct reports – indirect reports

Reports to DCNE Division Chief Nurse Executive