Sr. Business Process Subject Matter Expert

Overview

Nakupuna Prime is looking for a Senior Business Process Subject Matter Expert (SME) to support Naval Supply Systems Command (NAVSUP) is pursuing an enterprise generational business transformation to ensure alignment with organizational goals through effective program planning, risk management, and stakeholder engagement to prioritize the necessary business changes to improve performance, efficiencies, and capabilities.    

Responsibilities

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign additional duties and responsibilities to this job at any time.

• Develop and implement change management strategies to help the client embrace transformation, particularly in the context of SCM system modernization
• Support cultural change initiatives by engaging stakeholders, assessing readiness, and designing communications and training tailored to various audiences
• Work closely with leadership and operational teams to reduce resistance, drive adoption, and build internal capacity for managing ongoing change
• Demonstrate ability to define problems, supervise studies, and lead surveys to collect and analyze data to provide advice and recommend solutions
• Demonstrate ability to communication understanding from information that may be incomplete, indirect, highly complex, seemingly unrelated and/or technically advanced. Structures analytic questions based on trends in reporting and a range of analytic perspectives from other analysts, organizations, and intelligence disciplines
• Demonstrated ability to work independently with minimal oversight and direction.
• Demonstrated ability to collaborate and work with other IC members on information sharing, driving collection, and addressing analytic disputes and conflict resolution.
• Demonstrated ability to develop concise, insightful, and comprehensive products for defense intelligence
• Demonstrated ability to guide teams in researching multifaceted or critical problems
• Facilitate knowledge transfer to client teams to support long-term sustainability and operational maturity
• Assist the Government to prepare, interpret guidance and direction, and implement the ERP data strategy
• Develop a preliminary and final requirements document
• Monitor and report the progress of the program to Nakupuna and customer leadership
• Align deliverables to the program’s outcome, define scope and objectives, and ensure technical feasibility of the project goals
• Ensure all contract deliverables are delivered to the customer on time with Nakupuna standards of excellence

Qualifications

Skills/Qualifications: The ideal addition to our Nakupuna family (Ohana) will be responsive, have excellent interpersonal and communication skills (verbal, written, and listening), and be able to work well in teams and autonomously. Will promote consensus, embrace learning, and be a consummate problem solver that thrives in a dynamic, fast-paced environment, have a positive can-do attitude, be confident in analyzing business processes, and share suggestions for improvement. Be self-motivated and self-monitoring, possess analytical and problem-solving skills, and show strength in multi-tasking and organizational capabilities.

Education/Experience: This position requires a bachelor’s degree from an accredited institution with seven (7) to ten (10) years of professional experience.

The following experience is desired:

• PMP Certification
• Experience with Business Process Improvement associated with Software Development Life Cycle (SDLC), specifically Planning, Implementation, Testing, Documentation
• Experience managing complex teams
• Experience with Microsoft Office applications (Word, Excel, PowerPoint, Project, Visio)

Clearance Requirements: A background investigation at the T1 level is required, as this is not currently a classified position. Must be a U.S. citizen.

Physical Requirements: The ideal candidate must at a minimum be able to meet the following physical requirements of the job with or without a reasonable accommodation:

• Ability to perform repetitive motions with the hands, wrists, and fingers.
• Ability to engage in and follow audible communications in emergency situations.
• Ability to sit for prolonged periods at a desk and working on a computer.