Demo
Salary Resume Critique Job Openings

Jr. IT Specialist

Na Ali'i
Arlington, VA Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 4/15/2025

Jr. IT Specialist

Job Locations

US-VA-Arlington

Job ID

2025-5032

Category

Information Technology Support

Type

Full-Time Salaried

Company

Na Alii

Overview

Na Ali'i is looking for a Junior IT Specialist to work in Arlington, Virginia. The Junior IT Specialist purpose is to utilize their expertise in IT systems and applications to increase the efficiency and effectiveness of Nakupuna Companies employees through Tier I-III support and by supporting the design and implementation of elegant IT solutions to difficult problems.

Responsibilities

End User Support

Provide technical support for Office 365 Users, including, but not limited to, providing system access and permissions, resetting passwords, and system administration

  • Support the resolution of Tier I, II, III service desk / help desk tickets
  • Assign new user accounts and email addresses in Active Directory / Office 365 / Exchange
  • Assist in the creation and maintenance of Support team processes and procedures
  • Provide help desk reports on reported issues
  • Configure end user devices such as workstations, laptop, tablet, and / or phones for end users

Conference Room and Telephone Support

  • Provide technical support for Microsoft Teams Users, including Teams Telephony handsets.
  • Assist users in the configuration, use, and setup of meeting rooms and meeting room technology

    • Business Applications and Systems Support

  • Provide recommendations and assessment of IT, systems, and architecture.
  • Leverage knowledge of IT Architectures to enhance and improve business processes and performance.
  • Evaluate emerging and requested technologies, provide support and recommendation on implementation.
  • Provide user support and administration of SharePoint Online including first line support for users, train end users on basic functionality, direct users to training material and resources available in the company, recommend and demo technology to business units, error identification, investigation and resolution, edit and customize pages, etc.
  • Provide end user support on various business

    • Qualifications

    Skills / Qualifications :

    Organizational and planning skills, excellent communication, customer service and problem-solving skills, problem analysis, attention to detail and accuracy, solid judgment and decision-making ability, takes initiative and is adaptable and customer oriented. Security , A , Net , MCSA, or other IT certifications preferred. Must be a U.S. Citizen.

    Experience and Education :

    This position requires a minimum of one (1) year of experience or equivalent coursework and / or internships. Candidates should have the following :

  • Working knowledge of fundamental operations of relevant software, hardware, and other equipment.
  • Proficiency in Windows PC and printer administration and maintenance, a strong understanding of Windows operating systems and Office suites, as well as basic network and security fundamentals.
  • Experience with call tracking applications and customer service practices.
  • Relevant experience and training in troubleshooting and providing help desk support.

    • Education : Bachelor's degree is preferred. Applicants must be U.S. Citizens . Experience in or prior work with the U.S. military is highly desirable.

    Physical Requirements : The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The ideal candidate must at a minimum be able to meet the following physical requirements of the job with or without a reasonable accommodation :

  • Regularly required to sit; use hands to handle or feel and talk or hear.
  • Frequently required to reach with hands and arms.
  • Occasionally required to stand; walk and stoop, kneel, crouch, or crawl.
  • Frequently lift and / or move up to 10 pounds and occasionally lift and / or move up to 25 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

    • The Nakupuna Companies are dedicated to fostering an inclusive work environment while providing reasonable accommodations to individuals with disabilities. If you require special assistance or accommodations during your job application process, please contact recruiting@nakupuna.com

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Jr. IT Specialist?

    Sign up to receive alerts about other jobs on the Jr. IT Specialist career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $79,882 - $99,769
    Income Estimation: 
    $105,207 - $132,120
    Income Estimation: 
    $94,567 - $126,847
    Income Estimation: 
    $45,792 - $56,381
    Income Estimation: 
    $54,256 - $67,602
    Income Estimation: 
    $62,988 - $78,225
    Income Estimation: 
    $70,114 - $86,563
    Income Estimation: 
    $109,702 - $143,233
    Income Estimation: 
    $150,767 - $193,289
    Income Estimation: 
    $54,256 - $67,602
    Income Estimation: 
    $62,988 - $78,225
    Employees: Get a Salary Increase
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Na Ali'i

    Chief Operating Officer
    Na Ali'i
    Hired Organization Address Arlington, VA Full Time
    Chief Operating Officer Job Locations US-VA-Arlington Job ID 2025-5138 Category Executive Leadership/C-Suite Type Full-T...
    Accounts Payable Specialist
    Na Ali'i
    Hired Organization Address Honolulu, HI Full Time
    Accounts Payable Specialist Job Locations US-HI-Honolulu Job ID 2025-5142 Category Shared Services Type Full-Time Salari...
    View More Jobs at Na Ali'i

    Not the job you're looking for? Here are some other Jr. IT Specialist jobs in the Arlington, VA area that may be a better fit.

    Data Transfer Agent I (Jr. IT Specialist)

    Hill Associates, Washington, DC

    IT Specialist (Jr.) - TOP SECRET REQUIRED

    CGI Technologies and Solutions, Inc., Washington, DC

    View More Jobs

    AI Assistant is available now!

    Feel free to start your new journey!