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Quality Assurance Analyst Senior

Na Oiwi Kane
Warren, MI Full Time
POSTED ON 4/3/2025
AVAILABLE BEFORE 6/3/2025

Position Title: Quality Assurance Analyst Senior

Work Location: Detroit Arsenal, Warren, MI

Salary Range: $65,000-$75,000

Job Summary

KaiHonua, LLC has an immediate opening for a Quality Assurance Analyst Senior to join our rapidly growing team. Under general direction, carries out procedures to ensure that all information systems products and services meet organization standards and end-user requirements. Performs and leads tests of software to ensure proper operation and freedom from defects. May create test data for applications. Documents and works to resolve all complex problems. Reports progress on problem resolution to management. Devises improvements to current procedures and develops models of possible future configurations. Acts as information resource about assigned areas to technical writers and other Quality Assurance Analysts. Performs complex workflow analysis and recommends quality improvements.

Essential Responsibilities and Duties (Not listed in order of importance; other duties may be assigned) and must be able to perform the following with minimal guidance:

  • Manage inventory process of all assets
  • Create and maintain programmatic and technical documentation to insure efficient planning and execution
  • Execute Quality Assurance (QA) and Configuration Management (CM) processes and procedures, well-documented in a Quality Control Plan (QCP)
  • Identify policy needs, review, revise, and establish new policies while advising staff and management
  • Follow standard operating procedures for Quality Assurance
  • Summarize and report test results
  • Oversee corrective actions and non-recurrence of defective services.
  • Manage Inventory Process
  • Assist Project Manager (Gathering updates)
  • Coordinate Interview Scheduling
  • Assist with New Hire Onboarding and access requests
  • Assist with supporting customer requests
  • Reports quality issues to the appropriate team
  • Verifies fixes of quality issues
  • Identifies potential quality issues and escalates the issue to management when necessary
  • Prepares quality reports for internal review
  • Analyzes data and recommends potential improvements in the quality process
  • Make recommendations to revise and update standard operating procedures as needed
  • Other duties as assigned

Compensation Minimum: $65,000

Compensation Maximum: $75,000

Job Requirements:

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience/Certifications

  • Bachelor’s degree in computer science, information systems, cybersecurity, or other related discipline is preferred or have equivalent experience.
  • Five to 7 years performing quality assurance functions

Abilities

  • Ability to organize, prioritize and meet deadlines
  • Capable of conveying complex information in a simplistic manner
  • Strong critical thinking and problem-solving skills
  • Strong self-starter requiring minimal supervision
  • Able to take proactive measures to prevent problems rather than reactive by nature
  • Strong verbal and written communication to effectively express concepts, plans, and proposals

Benefits

  • Medical, dental, vision, disability, and life insurance
  • Flexible Spending Accounts
  • 401(k)
  • PTO
  • Tuition reimbursement
  • Paid federal holidays

Physical Requirements

Work may involve sitting or standing for extended periods of time. Position may require typing and reading from a computer screen. Must have sufficient mobility, including but not limited to bending, reaching, and kneeling to complete daily duties in a timely and efficient manner. May include lifting weight up to thirty (30) pounds as necessary.

Security Clearance

Position requires a Secret security clearance. Must be a US citizen.

Company Summary

Headquartered in Hawaii, KaiHonua, LLC is a Native Hawaiian Organization (NHO) owned SBA Small Disadvantaged Business specializing in global information technology and offering professional solutions in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services.

Leveraging over 30 years of providing IT services to the federal & commercial market with projects located around the world, our team possesses innovative expertise in the development of a wide range of technology solutions. KaiHonua, LLC is an equal opportunity employer.

Our service commitment is simple - "Quality IT Solutions... On Time & On Budget."

KaiHonua LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Positions functions and qualifications may vary depending on business needs.

KaiHonua LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.


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Job Snapshot

Employee Type

Full-Time

Location

Warren, MI (Onsite)

Job Type

Information Technology

Experience

Not Specified

Date Posted

03/31/2025

Job ID

5675/8977/86947

Salary : $65,000 - $75,000

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