What are the responsibilities and job description for the FOH Supervisor position at Nacho Daddy?
Job Description
Job Description
20.00 - 25.00 per hour!
Job Description
Nacho Daddy Mission Statement
Nacho Daddy is a Modern Mexican restaurant that was founded in 2010 in Las Vegas, Nevada. Our goal is to give nachos the respect they deserve - taking them from appetizers to entrees. Don't let our name fool you, we don't serve nachos... we serve the MOST INSANE GOURMET NACHOS smothered in queso and salsa made fresh daily, and we guarantee you'll never find a dry chip! Nachos nach'yo thing? No worries - we have something for everyone, including breakfast / brunch at certain locations, tasty Mexican-American collisions, and a full vegan menu. Be sure to try our house made specialty drinks, including our Award winning "Daddy's Margarita", or if you're feeling brave, we dare you to #getstung with our world-famous Scorpion Shot
Position Summary
The Front of House Supervisor is in charge of acting as MOD in lieu of a salaried manager.
Responsibilities
Must not accept tips while clocked in as a Supervisor. Ability to open restaurants. Controlling FOH labor by cutting employees at appropriate times. Ability to give refunds. Ability to properly use all discount buttons. Balancing banks and cash out reports. Ability to train tribe members on policy on all company-wide policies. Understanding Nevada time regulations to avoid overtime and manage labor budgets. Must be trained in all FOH positions. Communicating and reporting guest feedback and providing direction to continuously improve guest experience including table touching. Coaching service staff to respond to guests’ needs and anticipate unstated needs. Listening to and resolve guests’ complaints. Coordinating and coaching communication between guests and staff. Coaching and managing service team to ensure all service standards are met, including Pow Wow meetings twice a day. Responding to compliments and complaints. Full knowledge of Opening procedures.
Salary : $20 - $25