Job Description
Job Description
JOB DESCRIPTION
JOB TITLE : Account Manager
EMPLOYER : Nackard Pepsi, Flagstaff AZ
DEPARTMENT : Account Manager
REPORTS TO : Shelby Whitlock
EFFECTIVE DATE : Upon Hire
POSITION : Full-Time, On-site, Salary
SUMMARY :
This full-time position is responsible for achieving sales goals and objectives through effective selling, merchandising, servicing, and completing other related sales duties. This position supervises store merchandising and ensures all accounts are satisfied and properly serviced on a regular basis. This position is also responsible for managing and expanding business relationships with accounts, implementing strategy and sales plans for overall business development, sales, and account management.
SCHEDULE :
- Monday-Friday, 7am-4pm (One hour lunch). Weekends as needed (For emergencies).
- The position is responsible for writing orders for set accounts each day by the deadline set by management. Once orders are in, Account Managers are responsible for extra duties including but not limited to : Putting up displays, selling in extra items, rotating stores, placing price tags, ordering POS, and placing / hanging POS.
DUTIES AND RESPONSIBILITIES :
Increase distribution of all products and packagesSecure the best possible selling position for our productsResponsible for ensuring all shelves / racks / displays are full and rotated every sales visitResponsible for utilizing sales tools to keep accurate inventory of all products inside each accountWrite accurate orders to ensure no overstock or out-of-stock situationsSell-in permanent, temporary, and promotional secondary displaysEnsure that discounts are used effectively to increase salesSolicit placement of marketing equipment for exclusive use of Nackard Pepsi productsMonitor customer satisfactionIdentify and solicit lost, inactive, or potential new accounts on assigned routeNotify management of all new account opportunities so they can assist in securing the new account if neededMaintain and increase shelf facings for all Nackard Pepsi productsDisplay all Nackard Pepsi products by brand according to the vertical stacking concept and current standardsUtilize Point-of-Purchase materials to stimulate salesReport service issues using the correct toolsPlace and maintain all POP materialIdentify and handle any close-dated products per P.Q.I. policyCommunicate merchandising instructions to merchandisersMake sure all “selling tools” are in the sales vehicleFollow correct check-out proceduresDrive vehicle safely, courteously, and obey all traffic regulationsReport all vehicle damage and required maintenance to the Mechanic and / or the Branch Manager; and keep vehicle neat / clean at all timesMust be able to lift product weighing at least 55 poundsAttend all sales meetingsVarious other responsibilities as assigned by supervisorSUPERVISORY RESPONSIBILITIES :
This job has no supervisory responsibilities.QUALIFICATIONS :
Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and / or training, or equivalent combination of education and experience not necessary, but preferred.Computer skills required : Spreadsheet Software (Excel); Inventory Software; Order Processing Systems; Word Processing Software (Word); Electronic Mail Software (Outlook); and Presentation software (PowerPoint).Other skills required :Well-developed negotiation, project and account management skills.
Working knowledge of industry product information.Demonstrated ability to create sales results and sell services in a complex environment.Excellent written and verbal communication skills.Excellent problem resolution and consultative sales skills.Capability to meet or exceed sale targets.Ability to work independently and as a member of various teams and committees.Commitment to excellence and high standards.Strong organizational, problem-solving, and analytical skillsAbility to manage priorities and workflow.Creative, flexible, and innovative team player.Acute attention to detail.Proven ability to handle multiple projects and meet deadlines.Strong interpersonal skills.Ability to deal effectively with a variety of individuals at all organizational levels.Good judgment with the ability to make timely and sound decisions.Ability to communicate professionally and effectively in person, on the phone, electronically, or through other means to individuals and groups.Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.COMPETENCIES :
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.Attendance / Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles.Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.Planning / Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives; Develops realistic action plans.Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests.Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information.PHYSICAL DEMANDS AND WORK ENVIRONMENT :
Frequently required to stand.Frequently required to walk.Continually required to utilize hand and finger dexterity.Continually required to talk or hear.Occasionally work near moving mechanical parts.Frequently exposed to extreme heat or cold (non-weather).While performing the duties of this job, the noise level in the work environment is usually moderateThe employee must frequently lift and / or move up to 55 pounds.COMPANY BENEFITS :
MedicalDentalVisionLife InsuranceLong Term Disability401(k) With Generous Company MatchSick Time & Vacation PayJob Type : Full-time
