What are the responsibilities and job description for the Store Manager position at Nadeau - Furniture With a Soul?
Furniture: essential to everyday life yet often hiding in plain sight. At Nadeau, our furniture comes with a soul—well, not quite literally! Our mission is to create soulful experiences for customers across the country. Join our team and become part of a growing community that delivers unique, authentic, and meaningful connections every day.
If you’re passionate about sales and committed to exceptional customer service, Nadeau could be your next home. We’re searching for an outstanding Store Manager to lead our Detroit, MI location. Step into our world of one-of-a-kind pieces and see for yourself—our furniture truly speaks volumes!
To be successful, We’re seeking a Store Manager who:
- Star performers with a proven track record of success
- Has managerial and commissioned sales background
- Demonstrates an innovative, proactive, and entrepreneurial spirit, driving the business forward with creativity and ownership
- Is Social Media savvy
- Possess the ability to lead your sales team and create a culture that focuses on providing an amazing customer experience
- Has high energy
- Provides top-notch communication skills
- Embodies Professionalism
- Is able to work a flexible schedule according to the needs of the business, including weekends and holidays.
Store Manager Duties and Responsibilities
The Store Manager is responsible for sales and operations within their store and managing the store’s staff to ensure exceptional customer service.
Sales:
- Drive individual and store team’s performance through achievement of KPIs to reach the monthly sales goal
- Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff.
Customer Experience:
- Create and reinforce a proactive selling culture that focuses on building a confident and competent team in order to build a loyal customer following
- Prepare the team to balance our customer experience with necessary operational tasks
- Experience with diplomatically managing multiple commitments to customers, staff, and operations.
- Ability to adapt to challenges while remaining calm in a constantly changing retail environment.
People/Talent or Team Development:
- Actively establish open, candid, and trusting professional relationships with team members.
- Create enthusiasm and excitement within the store to motivate a high-performance team.
- Ensure the team is trained as experts on product knowledge, selling skills, and high touch support
- Attract, train, and retain team members who are customer-focused and demonstrate the ability to drive sales
- Lead, develop and coach team members to reach their fullest potential
- Maintain a high degree of personal integrity and lead a team with the same values
Visual Merchandising:
- Maintain a visually inspiring store that is compelling to our customers
- Utilize our visual brand standards to present our unique product mix offering
- Utilize company guidelines (and good taste) to maintain store appearance and organization
Operations:
- Understand and enforce all company policies and procedures in a fair and consistent manner
- Protect the physical assets of the store by conducting audits and physical inventory counts
- Set container schedules with the truckers and labor agencies and communicate clearly with the logistic team when preparing for a container shipment
- Create product orders that align with the local market design and color trends
- Develop, deploy and manage store specific social media campaigns to drive traffic
- Paperwork and Reporting responsibilities
- Effective communication and knowledge of Headquarters departments
