Administrative Assistant

NAFI Connecticut | Rhode Island | New York is a dynamic multi-service agency at the forefront of youth and family support across Connecticut, Rhode Island and New York

NAFI Connecticut Inc. is a multi-service agency offering a wide range of residential, programming consultation, and personalized support to youth, families, and adults across Connecticut, New York, and Rhode Island. With unique services designed for each state, we provide trauma-informed care and community-based youth programs in Connecticut, comprehensive family support and residential services for at-risk youth in New York, and targeted mental health services and crisis intervention in Rhode Island and so much more. Across all three states, our goal is to empower individuals and strengthen families. 

Brief Description: 

We are exploring candidates for Receptionist/Administrative Assistant to provide support in the Mental Health outpatient clinic located in Willimantic CT. Responsible for answering the phones, greeting clients, checking in clients, scheduling appointments, reminder calls to clients, collecting and processing payment, data entry, and filing.

Duties and Responsibilities:

• Interact with clients, staff, and guests in a person-centered, gender-informed, and trauma-informed manner.
• Greet patients upon arrival, sign them in and obtain insurance information
• Provide patients with intake and new patient forms, policies and legally required documents
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Process payments from patients for co-pays
• Schedule appointments for new and recurring patients
• Adhere to all program guidelines and requirements.
• Data entry, filing and support duties as required.
• Attend program staff meeting.
• Perform all other duties as assigned.

Desired Qualifications:

• HS diploma or GED equivalent.
• Ability to work directly with a range of clients from diverse backgrounds and life experiences.
• Excellent verbal and written communication skills.
• Excellent customer service skills.
• Ability to complete clear and presentable documentation.
• Bilingual (Preferred, not required).
• 2 plus years in an administrative role including billing and interface with an electronic health record (Preferred, not required)
• Willingness to establish and maintain effective working relationships with others as a team.

Our Exceptional Benefits:   (Eligible Employees)

• Generous paid time off.
• 3-6 weeks’ vacation, 7 sick days and 11 paid holidays each year. 

Employee Health and Wellness: 

• Comprehensive and affordable medical, dental, prescription and vision coverage.
• (Reimbursements for fitness, weight loss, holistic health programs). 
• No cost employee assistance program.
• Voluntary employee focused wellness programs.

Retirement and Financial Planning: 

• Company matching 403b and no cost retirement consulting.
• Company paid for life Insurance and long-term disability. 
• Public service loan forgiveness.
• Insurance including accident, hospital indemnity, supplemental Life.
• Pet Insurance.
• Tuition reimbursement: Includes licensure fees, professional memberships.

…and much much more! 

• 40 Hour Full-Time Position

Salary: $45,000.00 / per year (based on experience)

Inclusivity and Non-Discrimination Statement: 

• NAFI Connecticut, Inc. is proud to be an Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, veteran status, disability, or any other federal, state or local protected class. Inclusivity and removing barriers are important to us. We are passionate about instilling a sense of belonging, celebrating diverse perspectives, and offering equal opportunities for employees to contribute and grow. We encourage members of underrepresented or marginalized communities and all those that share in these beliefs to apply. 

E-Verify Employer, Equal Opportunity Employer / Affirmative Action 

Salary : $45,000