Company Description
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale - across all devices and digital mediums, and our people exist everywhere in the world (18000 experts across 37 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!
Job Description
Job Summary :
We are seeking a highly experienced Enterprise Architect with Salesforce expertise to lead the strategic design and implementation of Salesforce solutions across the organization. This role will be responsible for developing enterprise-wide architecture frameworks, integrating Salesforce with core business applications, and ensuring alignment with business objectives and IT strategies.
Key Responsibilities :
Enterprise Architecture & Strategy
- Define and drive the Salesforce enterprise architecture roadmap, ensuring alignment with business and IT strategies.
- Develop best practices, governance models, and security standards for Salesforce implementations.
- Provide technical leadership and architectural guidance for Salesforce adoption, integrations, and enhancements.
- Collaborate with C-level executives, business leaders, and IT teams to translate business needs into scalable Salesforce solutions.
- Assess new Salesforce capabilities, trends, and emerging technologies to drive innovation and digital transformation.
Solution Design & Integration
Design and oversee multi-cloud Salesforce architectures (Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Commerce Cloud).Ensure seamless integration of Salesforce with enterprise systems (ERP, data lakes, third-party applications) using APIs, middleware, and ETL tools.Lead data migration and modernization strategies, ensuring a robust and scalable data model within Salesforce.Define and enforce best practices for Salesforce development, customization, and automation (Flows, Apex, LWC, and Visualforce).Governance, Security & Compliance
Establish data governance models, ensuring compliance with GDPR, CCPA, HIPAA, and other regulations.Implement role-based access control (RBAC), identity management (SSO, OAuth), and security frameworks within Salesforce.Oversee Salesforce DevOps processes using tools like Gearset, Copado, Jenkins, and Git for CI / CD pipelines.Leadership & Stakeholder Management
Act as a trusted advisor to executives and business leaders, providing recommendations on Salesforce strategies.Work closely with Salesforce administrators, developers, and business analysts to deliver scalable solutions.Drive cross-functional collaboration between sales, marketing, IT, and customer support teams to maximize Salesforce ROI.Mentor and guide junior architects, developers, and administratorsQualifications
Technical Skills
10 years of experience in IT architecture, with at least 5 years in Salesforce architecture and strategy.Deep expertise in Salesforce multi-cloud solutions (Sales Cloud, Service Cloud, Marketing Cloud, Public Sector Solutions, Experience Cloud, Commerce Cloud).Expertise in Salesforce Public Sector Solutions (PSS), Government Cloud, and Experience Cloud (good to have).Strong knowledge of Salesforce data modeling, Lightning components, Apex, Visualforce, and Flows.Experience with Salesforce integrations using REST / SOAP APIs, Mulesoft, ETL tools, and middleware platforms.Proficiency in enterprise integration patterns, microservices architecture, and cloud platforms (AWS, Azure, GCP).Hands-on experience with Salesforce DevOps, CI / CD pipelines, and deployment best practices.Enterprise Architecture & Strategy
Strong understanding of enterprise IT landscapes, digital transformation, and cloud adoption strategies.Experience with enterprise architecture frameworks such as TOGAF, Zachman, or Gartner EA.Ability to define and enforce governance models, compliance frameworks, and security policies.Soft Skills
Excellent communication and stakeholder management skills, with the ability to present technical concepts to non-technical audiences.Strong problem-solving and analytical abilities.Proven ability to lead cross-functional teams and drive enterprise-wide initiatives.Preferred Certifications :
Salesforce Certified Technical Architect (CTA) (highly preferred)Salesforce Certified Application ArchitectSalesforce Certified System ArchitectSalesforce Certified Integration Architecture DesignerEnterprise Architecture certification (preferred but not required)Additional Information
Nagarro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.
