What are the responsibilities and job description for the Host position at Nami Japanese Cuisine?
Job Summary
We are seeking a friendly and organized Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and efficient seating arrangements. This role is essential in creating a positive dining experience and requires excellent communication skills, attention to detail, and a passion for hospitality.
Responsibilities
- Greet guests upon arrival with a warm and inviting demeanor.
- Manage the seating chart and assign tables based on guest preferences and server availability.
- Maintain an organized waitlist during busy periods, ensuring timely seating for all guests.
- Provide guests with menus and inform them of daily specials or promotions.
- Communicate effectively with kitchen staff and servers to ensure smooth operations.
- Handle guest inquiries and resolve any concerns promptly to enhance guest relations.
- Assist in maintaining cleanliness and organization of the host stand and dining area.
- Utilize Aloha POS system for reservations and managing waitlists efficiently.
Requirements
- Previous experience in hospitality or food service is preferred.
- Familiarity with Aloha POS or similar point-of-sale systems is a plus.
- Excellent phone etiquette for handling reservations or guest inquiries over the phone.
- Strong communication skills to interact effectively with guests and team members.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- A positive attitude and commitment to providing exceptional customer service.
- Flexibility to work various shifts, including evenings and weekends as needed.
Join us in delivering outstanding service and creating memorable experiences for our guests!
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Expected hours: 30 per week
Benefits:
- Employee discount
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Ability to Commute:
- Richmond, VA 23219 (Required)
Ability to Relocate:
- Richmond, VA 23219: Relocate before starting work (Required)
Work Location: In person
Salary : $13