What are the responsibilities and job description for the QA Software Analyst position at Namify LLC?
Description
ABOUT US:
Namify is in the business of belonging. For over 20 years, companies of all sizes have partnered with us to elevate their recognition programs, corporate gifting strategies, branding initiatives, and employee engagement. Through automation and more sustainable practices, we are revolutionizing the swag industry which has traditionally been wasteful and awkward. We’re growing fast because the world recognizes how desperately services like ours are needed. Now we are looking for energetic “inclusion superheroes” to join our team. So, if you are a detail-oriented person and like the idea of creating more happiness in the workplace, we want to talk to you … like yesterday.
ABOUT THIS JOB:
As a QA Software Analyst at Namify, you'll play a critical role in ensuring our products meet the highest standards of quality, reliability, and user experience. You’ll be the guardian of product integrity—proactively finding bugs, refining test processes, and ensuring smooth user journeys—before they even happen.
You’ll thrive here if you’re someone who takes ownership, stays cool under fire, and genuinely cares about building a product that works for people.
RESPONSIBILITIES:
- Oversee and continuously improve the QA process across all product lines.
- Design, implement, and execute comprehensive test strategies for web applications.
- Write and maintain test cases, test plans, and automated test scripts.
- Collaborate closely with developers, product managers, and designers to ensure high-quality product releases.
- Proactively identify edge cases and potential issues before they reach our users.
- Identify, document, and track bugs with clarity and consistency.
- Own quality metrics and contribute to a culture of continuous improvement.
- Troubleshoot, analyze, and report bugs with precision, creating clear, reproducible test cases and detailed bug reports with step-by-step replication instructions.
- Help build QA tools and frameworks to scale testing practices.
Taking ownership and pride in these tasks will allow you to thrive in this position for the benefit of both your team, Namify and our clients, and most importantly yourself. A reflection of your care and dedication to our client’s needs will be seen in the quality of your work, and won’t go overlooked. You are to be accountable for results and should take ownership of your area, processes, and communications seriously, while still having a rewarding and pleasant experience working for our company.
BENEFITS AND COMPENSATION:
- $60,000-$90,000/year, depending on experience
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Generous Paid Time Off
- Free Accident insurance
- Free Life insurance
- Free Telehealth, In-person visits, and RX benefits through Nice Healthcare
- 401(k) with up to 4% employer match
Requirements
Must have proper documentation for employment in the United States
We are not offering location assistance
Must pass a pre-employment drug screen
This position is exclusively onsite in Springville, UT
What Sets You Apart
People-First Mindset:
You care deeply about the user experience and how bugs affect real people. You bring empathy into your testing and feedback.
Attitude of Ownership:
You don’t wait for someone to tell you there’s a problem—you find it, fix it, or rally the team to solve it. You own your work like it's your name on the product.
Cool Under Fire:
Deadlines, last-minute bugs, or unexpected challenges don’t shake you. You stay focused, think clearly, and help others do the same.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
- 1–3 years of experience in software QA, preferably within a fast-paced SaaS or tech environment.
- Strong foundational understanding of QA methodologies, tools, and best practices for both manual and automated testing.
- Familiar with the software development lifecycle (SDLC) and able to help prioritize bugs and defects based on severity and impact.
- Experience with bug tracking and testing tools like Selenium, Azure DevOps (Boards, Queries), and Datadog.
- Comfortable testing frontend, backend, and APIs with tools like Postman, JMeter, and Azure Load Testing — pinpointing issues across the tech stack.
- Working knowledge of web technologies (HTML, CSS, JavaScript) and basic SQL to help identify, replicate, and communicate technical issues.
- Strong communication and collaboration skills.
- High attention to detail with strong documentation habits, including maintaining test cases, results, and edge cases.
SPECIAL CONSIDERATION FOR:
- Passion for branding, startups, or domain tech.
Salary : $60,000 - $90,000
