Demo

Cleaning Supervisor

Namin Residential
Springfield, MA Full Time
POSTED ON 1/23/2025
AVAILABLE BEFORE 4/20/2025

About Us

At Namin Residential, we pride ourselves on delivering top-notch residential cleaning and lawn care services to our valued clients. Our team is dedicated, professional, and passionate about making homes and gardens shine. We are expanding and looking for motivated individuals to join our family.

Position Overview

We are seeking an experienced and proactive Cleaning Supervisor to lead our dedicated cleaning team. In this leadership role, you will oversee daily operations, ensure high standards of cleanliness, and support your team in delivering exceptional service to our clients. This position offers on-the-job training for the right candidate and provides a clear path for career advancement within Namin Residential.

Key Responsibilities

  • Team Leadership : Supervise and manage the cleaning team, providing guidance, support, and motivation to ensure tasks are completed efficiently and to the highest standards.
  • Quality Control : Conduct regular inspections of clients' homes to ensure all cleaning services meet company quality standards and address any deficiencies promptly.
  • Scheduling and Coordination : Organize and assign cleaning schedules, ensuring optimal coverage and efficient use of resources. Adjust schedules as needed to accommodate client needs and team availability.
  • Training and Development : Train new cleaning technicians, ensuring they understand company procedures, safety protocols, and quality expectations. Provide ongoing training to enhance team performance.
  • Customer Relations : Serve as the primary point of contact for clients, addressing any concerns, special requests, or feedback to maintain high levels of customer satisfaction.
  • Inventory Management : Monitor and manage cleaning supplies and equipment, ensuring adequate stock levels and proper maintenance of all tools.
  • Reporting : Maintain accurate records of team activities, performance metrics, and client feedback. Report regularly to management on team performance and operational issues.
  • Safety Compliance : Ensure all team members adhere to safety guidelines and protocols, fostering a safe and healthy work environment.

Qualifications

Experience :

  • Previous experience in a supervisory or leadership role within the residential cleaning industry is preferred.
  • Proven track record of managing and leading a team effectively.
  • Skills :

  • Strong leadership and interpersonal skills.
  • Excellent organizational and time-management abilities.
  • High attention to detail and commitment to quality.
  • Effective communication and problem-solving skills.
  • Ability to handle multiple tasks and prioritize effectively.
  • Other Requirements :

  • Reliable transportation and punctuality.
  • Ability to perform physical tasks, including lifting, bending, and standing for extended periods.
  • Positive attitude and a strong work ethic.
  • Flexibility to work varied hours, including weekends if necessary.
  • What We Offer

  • Competitive Pay : $20-25 per hour, commensurate with experience.
  • Flexible Scheduling : Start part-time with the opportunity to transition to full-time based on performance and availability.
  • Performance Bonuses : Cash bonuses for stellar performance and exceptional service.
  • Training and Development : Comprehensive on-the-job training and opportunities for professional growth.
  • Supportive Environment : Join a friendly and collaborative team that values your contributions.
  • Opportunities for Advancement : Potential to move into higher leadership or specialized roles within the company.
  • How to Apply

    Interested candidates are invited to apply by contacting us at , filling out our online application form at naminresidential / careers, or calling us directly at . Please include “Cleaning Supervisor” in the subject line and provide details about your relevant experience.

    Equal Opportunity Employer

    Namin Residential is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    Contact Information

    Company Name : Namin Residential

    Phone : Email :

    Website : NaminResidential

    Join Namin Residential and lead a team that values excellence, integrity, and customer satisfaction. We look forward to welcoming you to our family!

    Salary : $20 - $25

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