What are the responsibilities and job description for the FSS HOP Specialist position at Nan McKay & Associates?
SUMMARY
Market the Family Self-Sufficiency Program to HCV Program participants. Provide orientation, assessment, enrollment and case management services supporting participants’ goals towards economic self-sufficiency. Provide services in accordance with HUD regulations, the PHA administrative plan, and established procedures, and strive to meet company goals and performance standards
SUPERVISION RECEIVED AND EXERCISED:
Operates under the direct general supervision of a Team Lead and/or Manager; FSS Housing Specialist exercises no supervision over other employees.
KEY RESPONSIBILITIES:
- Conduct outreach to enroll new participants, which includes presenting at information sessions and briefings.
- Complete assessment to appraise family’s interest and commitment and to identify barriers to self-sufficiency (Home visits may be required).
- Assist participants to develop short and long term goals and an action plan with clearly stated outcomes and timelines. Execute FSS contracts with new participants.
- Assist with or conduct workshops covering financial, budgeting, work readiness, and other knowledge and skill-building sessions.
- Provide vocational testing and job placement. Establish working relationships with a network of education, training, social service, and employment resources throughout the community. Refer families to appropriate service providers and follow up with agencies.
- Monitor participants’ progress toward goal achievement, enforce the terms of the FSS contract, and reassess goals with families annually and revise as necessary. Perform required data entry and submit regular reports as required.
- Establish participant escrow account when participant’s earned income increases.
- Coordinate FSS case management with the Homeownership Program staff as appropriate, supporting participants’ efforts to participate in CTO and become successful homeowners.
- Perform other duties and responsibilities as necessary
KNOWLEDGE, SKILLS, AND ABILITIES:
- Demonstrated interviewing, assessment and goal-setting skills, and ability to effectively communicate both orally and in writing.
- Ability to understand, interpret, apply and explain federal and agency policies.
- Valid driver’s license and reliable automobile
- Knowledge of community social service agencies and criteria for access to services helpful.
- Ability to work a flexible schedule that may include weekend or evening hours.
- Commitment to the clients, the program and its stated goals.
DESIRED QUALIFICATIONS:
Education equivalent to a four-year degree from a regionally accredited institution in Public Administration, Social Science or a closely related field is preferred. Having a minimum of two years of progressively responsible work experience for a public agency, or related work in the social service or community service field preferred. Alternatively, a two-year degree with four years of experience will satisfy the qualifications.
