Security Manager Apprentice ($66k to $74 DOE) - NMS Security

Job Description

The NMS Shareholder Apprentice Program is designed to provide motivated Shareholder candidates the unique opportunity to receive on-the-job training within the Anchorage-based Security division for a period of 24 months, and upon successful completion of the program will be prepared to step into regular full-time employment as a fully qualified security manager.

This position will provide field or regional oversight, coordination, and supervision of personnel involved in providing a client’s security and property protection activities on multiple contracts.  This position will be responsible for providing management support as described in the essential duties and responsibilities. The apprentice will learn how to perform all of the essential duties of the Security Manager, listed below, and any other duties as assigned.

Responsibilities

Contract Management

Under the supervision of the Security Director, the Apprentice will

• Be knowledgeable of the terms and conditions, deliverables, and services of the managed contracts.
• Understand the scope of work for delivery and manage accordingly.
• Develop post orders for contract under their management
• Perform client reporting as outlined in the contract
• Cultivate positive relationships with contract representatives
• Effectively manage client expectations, conducting annual expectation meetings

People Management

Training

• Plan, schedule and conduct security specific training courses as directed
• Review and ensure the minimum hours of required training has been completed within the required window for new hires.
• Perform all recordkeeping in the LMS to keep training records accurate and up to date
• Maintain a minimum of 95% compliance across managed units, communicating with site leadership and direct reports on training status.
• Ensure direct reports understand the post orders for their sites

Hiring  

• Work closely with the recruiting team, reviewing job descriptions, screening and interviewing candidates and making final hiring decisions, using the HR iCIMS dashboard.
• Complete HR hiring manager survey
• Communicate closely with selected candidates to facilitate a smooth onboarding process, including relaying information on scheduling fingerprinting, license applications, issuing uniform and other equipment as necessary.
• Ensure new hires are given an orientation and site-specific EAP training for their post.
• Ensure new hires receive and complete the 90-day survey and distribute recognition stickers for the milestone.

Performance Management

• Clearly communicate all performance expectations and evaluative/measurements of success to the employees.
• Coach underperforming employees, to identify the source of underperformance and plan equip them for success.
• Engage in NMS’ progressive disciplinary process as needed for previously coached and consistently underperforming employees, or as warranted by violations of company policy.
• Conduct annual reviews of performance, giving constructive feedback to the employee
• Conduct annual compensation reviews, as outlined in the contract.
• Facilitate career development conversations, identifying high potential employees

Staffing

• Ensure managed contracts have adequate staffing levels and shift coverage, creating staffing schedules and communicating assignments.
• Manage call-outs and maintain a list of on-call fill in officers, finding replacements as needed.
• Manage payroll functions for managed units, reviewing and approving time cards accurately and timely

Work Environment

• Ensure work environment adheres to all safety standards
• Report all safety incidents through the SMS in a timely and through manner
• Cultivate a positive work environment through consistent application of NMS’ core values
• Foster an open environment, soliciting employee feedback

Financial Management

Asset Management

• Manage any fleet vehicles at assigned contracts, ensuring accurate and timely recording keeping in the SMS
• Follow company procedure in procuring or disposing of company vehicles
• Ensure proper maintenance and recordkeeping for all assigned vehicles
• Ensure the distribution and collection of equipment such as radios and weapons are documented according to procedure.
• Ensure uniform distribution and collection policies are followed for managed contracts

Budget Management

• Participate in the forecasting and building of the annual budgets for managed contracts
• Manage scope creep by ensuring we are billing for all delivered/contracted services and not delivering any out of scope work without a change order to the contract.
• Ensure all financial reporting is completed and reports are reviewed and appropriate action taken (DSO, Billing, Payroll)
• Participate in period reviews

Bid/Proposal Support

• Provide narrative support as needed for rebid or bid for managed or future contracts
• Build out staffing levels and wage rate requirements for proposals and bids
• Participate in bid/proposal review as required
• Carefully review draft contracts to ensure all deliverables/services are identified

Qualifications

• Must be a shareholder of NANA Regional Corporation, Inc.
• High school diploma or GED equivalent.
• A valid Driver’s License and an acceptable driving record for the past three (3) years to be eligible under NMS’ vehicle insurance policy.
• One (1) year experience as a security officer.
• Armed guard license preferred
• Computer skills and proficiency with Microsoft Office Suite preferred.

Salary : $66,000 - $74,000