What are the responsibilities and job description for the IT Analyst III (Secret clearance) position at NANA Regional Corp?
SAVA is looking for a committed IT professional to become part of our team as an IT Analyst III for our United States Army program, supporting the Army Test and Evaluation Command (ATEC) at the Aberdeen Proving Ground (APG) in Maryland. To join our team of outstanding professionals, apply today! Responsibilities
- Resolve customer questions and problem concerning Information Technology (IT)
- Provide technical assistance to customers to minimize disruptions of computer operations
- Research, evaluate, implement fixes, and provide feedback on one-time and problematic trends / patterns with customer support requirements
- Ensure rigorous application of cybersecurity policies, principles, and practices in the delivery of customer support services
- Coordinate, and assist in the installation, configuration, utilization and operation of IT equipment
- Assist in the review of functional user justifications and requirements for new or additional IT capabilities in either hardware or software solutions
- Coordinate and schedule warranty repairs, monitors and verifies repair actions, and reports completed warranty repairs
- Assist in developing, maintaining and updating IT documents for use by help desk personnel to expedite problem resolution
- Provide Wireless Device support to include to device setup, user training, troubleshooting, and software repairs of Apple and Android devices
Qualifications
Desired Qualifications
Pay Range (The pay range for this job level is provided as general guidance only, and is not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreements (if any), and other laws)$90,229.55 - $153,777.46 Benefits Description Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and eligible part-time employees. Job ID 2024-14687 Work Type Hybrid Company Description Work Where it Matters SAVA, an Akima company, is not just another global services contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.At SAVA, the work you do every day makes a difference in the lives of our 15,000 Iupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders , SAVA provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers , SAVA delivers global solutions that enhance business processes, lower costs, and take on today's missions with greater opportunity, agility, and strength. As a SAVA employee , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or 571-353-7053 (information about job applications status is not available at this contact information).
Salary : $90,230 - $153,777
