Technician (Field Service Representative)

Suvi is looking for a Technician (Field Service Representative) to support our government client in Arlington, VA. To join our team of outstanding professionals, apply today! Responsibilities Provides training and desk-side support to assist our government client in achieving a high level of proficiency in utilizing analytical resources to fulfill the missions and objectives of HSI Innovation Lab.Training Support

• Coordinates with non-governmental, existing training and communications team to ensure that Government employees are familiarized and trained in the operations of modified or new versions of software tools.
• Coordinates all training and operational support activities with Training Field POC.
• Provides law enforcement and support personnel, through training, with the capability to operate customer tools in normal and emergency operations.
• Works with the existing training and communications team to tailor and refine a robust training program to include providing initial, introductory training to new or first-time users in a mixed classroom / desk-side assistance training environment.

Help Desk Support

Qualifications Bachelor's degree desired, but not required and minimum of 3 years of professional experience supporting analytical software solutions at the enterprise level.

Desired Qualifications :

Pay Range (The pay range for this job level is provided as general guidance only, and is not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreements (if any), and other laws)$101,050.73 - $172,131.03 Benefits Description Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and eligible part-time employees. Job ID 2024-11978 Work Type On-Site Company Description Work Where it Matters Suvi, an Akima company, is not just another federal mission services contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.At Suvi, the work you do every day makes a difference in the lives of our 15,000 Iupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders , Suvi provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers , Suvi delivers subject matter experts, an agile management approach, and innovative technologies that accomplish customers' missions safely, securely, and efficiently. As a Suvi employee , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or 571-353-7053 (information about job applications status is not available at this contact information).

Salary : $101,051 - $172,131