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Customer Service Representative - State Farm Agent Team Member

Nancy Britain - State Farm Agent
Austin, TX Full Time
POSTED ON 1/5/2025
AVAILABLE BEFORE 3/5/2025
Nancy Britain is a local resident with 30 years of experience as a State Farm Agent / Owner.

The Nancy Britain State Farm Insurance team, with a combined 50 years of State Farm Insurance experience, is always eager and ready to personalize an insurance plan based on what our customer needs! We call it the Personal Price Plan and we offer personalized insurance so that our customers can afford the protection they want.

Position Overview
A Natural Salesperson where SELLING and TALKING with CUSTOMERS is a strength
Outgoing with a dedication to customer service
Enjoy multi-tasking and are detail oriented
Ability to work in a team environment
Have a sales or insurance background
Desire to develop your skills and share the value of insurance and financial products

If this describes YOU, then you may be the positive and enthusiastic person we are seeking to join our team!

Responsibilities
Provide prompt, accurate, and friendly customer service.
Contact our current Policy Holders regarding a variety of reasons.
Maintain client records and update information as needed.
Respond to customer inquiries and resolve issues while building stronger customer relationships.
Develop leads, schedule appointments, identify customer needs and market appropriate products.

What do we offer? As an Agent Team Member, you will receive
  • Salary plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Reimbursement for Licensing
  • Hiring Bonus of $500-$1,000 for Pre-Licensed Insurance Professionals
  • On the job training and valuable work experience
  • Be part of our growing business
Hours:
  • Monday - Friday from 8:30 AM to 5:00 PM in our office in Austin, Texas 78735
Compensation:
  • $42,000 to $46,000 per year depending upon experience
  • This compensation shows a range and includes the salary plus commission.
Apply Now ~ if you are motivated to succeed and can see yourself in this role!
Please complete our application.
We will follow up with you on the next steps in the interview process.

What our customers say about us

"Nancy is great. Been with her for a long time now. Her and her team have been very honest and helpful to keep prices affordable."

Nancy Brittain is one of the most amazing insurance companies I've worked with in quite some time I have been with her State Farm Insurance for over 20 years. Her and her staff are amazing and always attentive to your needs."

Nancy and her team are great. Always pleasant and helpful. Having a nice, competent local agent is why I left *
*. Never call the corporate number when you can call an agent."

I highly recommend Nancy Britain, State Farm Insurance Agent, for insurance needs in Texas. They are always available to help, responds quickly, and makes things easy. I am so glad I chose them for my rental and car insurance needs."





Salary : $42,000 - $46,000

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