Baling Machine Mechanic

Field Service Technician- Nanoia Recycling Equipment

NY Metro area's largest company servicing baling and compacting equipment requires 3 additional field service technicians. One Successful candidate will have prior experience in field repair of electric pallet jacks, loading docks

We also require 2 candidates to service balers (both horizontal and vertical), compactors, and lifts at customer locations throughout the NYC Metro area.

Responsibilities

• Provide service and customer support during field visits or dispatches

• Tie workflow to schedule

• Manage all on-site installation, repair, maintenance, and test tasks

• Diagnose errors or technical problems and determine proper solutions

• Produce timely and detailed service reports

• Document processes

• Operate vehicle in a safe manner and use field automation systems

• Follow all company’s filed procedures and protocols

• Cooperate with the technical team and share information across the organization

• Comprehend customer requirements and make appropriate recommendations/briefings

• Build positive relationships with customers

Requirements and skills

• Proven Field Service experience

• Ability to troubleshoot, test, repair, and service technical equipment

• English literacy

• Ability to work flexible shifts and to adapt to changing work schedules

• Familiarity with mobile tools and applications

• Technical degree or certification

Company benefits include health insurance,401 K, vacations, and company van above industry wages.

Requirements include the ability to communicate effectively, computer literacy, valid drivers license