Demo

Telecom Analyst

Nanosoft Consulting
Cleveland, OH Full Time
POSTED ON 3/19/2025
AVAILABLE BEFORE 4/14/2025

About the job Telecom Analyst

  • This role is fully remote after on-site training is completed

Job Description

Seeking a qualified candidates for a Telecom Analyst position at our Cleveland Ohio area client.

Job Duties and Responsibilities : The main responsibilities are :

  • Manages requests for changes to phones and voice mailboxes.
  • Some project planning.
  • Work with the caregiver that submits the request to figure out the details of what is needed by the caregiver / department.
  • Analyst works with department to design the phones and the call flows needed.
  • Information is then converted to the technical details for the technician to program the phones.
  • This role also represents telecom in major projects.
  • Experience, Skills, Knowledge : Top Skills

  • Experience with large moves, adds, changes of IP, digital and analog phones.
  • Experience in large campus environment
  • Good interpersonal skills
  • Experience with CS1000 phone programming would be a plus
  • Familiarity with Cisco UCM phone programming would be a plus
  • Location : Initial training is onsite in Cleveland Ohio and also may have limited local travel between facilities. Remote work available after training. Schedule will be Monday-Friday 8AM-5PM EST.

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