What are the responsibilities and job description for the Medical Assistant Instructor position at Nao Medical?

Medical Assistant Trainer

Location : New York

Schedule : Full-Time / Part-Time

Pay Range : $22.00 - $25.00 / hr

Full- Time Benefits :

Family Medical Leave, PFL, and DBL
401(k), and 401(k) matching
Health, Dental, Vision Insurance
Basic Life Insurance
Complementary Health Visits at Nao Medical

About the Company

At Nao Medical, we're revolutionizing healthcare by blending cutting-edge technology with heartfelt, personalized care. Over the past 13 years, we've proudly served more than a million New Yorkers at our various locations. Our mission is simple : through our multi-specialty practice, we provide accessible, quality care tailored to each patient's needs. We're breaking down barriers, championing health equity, and delivering value-based care to create healthier communities.

Job Summary

As a Medical Assistant Trainer, you will be responsible for delivering hands-on and theoretical training to both newly hired Medical Assistants and Medical Assistant Interns. You will develop and execute training programs covering various clinical and administrative tasks, ensuring trainees gain the necessary skills and knowledge to perform their duties efficiently. This role combines classroom instruction, practical training, and mentorship to support the transition of interns and new hires into their roles and evaluate current staff's competencies.

Roles and Responsibilities

Develop and implement a comprehensive training program for medical assistants.

Create standardized training materials and assessments aligned with company policies and procedures.

Provide instruction on clinical procedures, including administering injections, performing EKGs, blood draws, patient care, and enforcing safety protocols.

Teach key administrative skills such as managing electronic health records (ECW), scheduling, insurance billing, and medical coding.

Assess trainee performance, identify learning gaps, and offer continuous support to ensure successful integration of new hires and interns into the clinical environment.

Collaborate with educational institutions to meet internship requirements and foster professional development.

Tailor training approaches to accommodate various learning styles, ensuring all participants achieve competency in their respective roles.

Job Requirements

Education and Experience :

High school diploma or equivalent required.

Certification as a Medical Assistant (CMA, RMA, or equivalent) is required.

An Associate's Degree in Medical Assisting or a related healthcare field is preferred but not required.

Schedule Requirements :

Monday to Friday, 9 : 00 am to 6 : 00 pm

Knowledge, Skills, and Abilities

Clinical Expertise : Extensive knowledge of clinical procedures, including vital signs, injections, phlebotomy, EKGs, patient care, and infection control.

Administrative Proficiency : Skilled in medical office procedures, including electronic health records (ECW), medical billing, coding, and appointment scheduling.

Communication Skills : Excellent verbal and written communication abilities, with the capacity to clearly explain complex clinical and administrative tasks to new hires and interns.

Instructional Ability : Strong teaching and mentoring skills, with the capability to provide constructive feedback, ensuring new hires and interns master essential skills.

Leadership and Mentorship : Demonstrated leadership in guiding and mentoring medical assistants and interns in both clinical and administrative functions.

Organizational Skills : Highly organized, able to manage multiple training programs concurrently while maintaining detailed progress records.

Adaptability : Ability to adjust training methods to accommodate different learning styles and meet the needs of new hires and interns.

Knowledge of Healthcare Regulations : Familiarity with HIPAA, OSHA standards, and healthcare compliance requirements to ensure training aligns with all legal and regulatory guidelines.

Technical Savvy : Strong administrative and clerical experience, including proficiency with relevant healthcare software and technology.

Equal Employment Opportunity Statement

Nao Medical is an Equal Opportunity Employer. We are committed to fostering, cultivating, and preserving a diversity, equity, and inclusion culture. We do not discriminate based on race, color, religion, creed, national origin, ancestry, sex, age, disability, marital status, sexual orientation, gender identity, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local laws. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Nao Medical is dedicated to providing a work environment free from discrimination and harassment and treating all individuals with respect and dignity. Combining individuals from diverse backgrounds and experiences creates a more innovative, creative, and productive workforce.

Experience the Nao Medical difference. Join us in transforming healthcare, Nao!

Salary : $22 - $25

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