Counter Sales Associate

JOB DESCRIPTION

NAPA Auto & Truck Parts

7/12/2023

Counter Sales Associate

Classification: Full Time

FLSA: Non-Exempt

Reports To: Store Manager

Essential Functions & Responsibilities: The following section contains the primary responsibilities for this position. Job holder is responsible for performing any other duties as assigned by management.

• Establish and maintain good relations with customers by providing courteous, efficient, and professional service.
• Answer phones and process orders in a timely manner.
• Assist other team members when working with customers or finding auto parts.
• Stock shelves with product and maintain a clean and well-organized work environment.
• Operate a cash register and navigate computer and paper catalog systems.
• Maintain a professional appearance as you will have direct customer contact.
• Demonstrate excellent communication and organizational skills in a professional manner.
• Works in a safe manner following all safety procedures, rules and regulations.
• Comply with all applicable laws / regulations, as well as company policies / procedures.
• Actively participates in all safety initiatives.
• Utilize and wear personal protective equipment (PPE) as required or as needed.
• Communicate effectively across all departments as needed.
• Maintain and contribute to a safe, positive working environment.
• Completes required trainings and certifications as instructed.
• Performs all other duties as assigned by management.

Qualifications: Automotive Knowledge and/or Experience:

• High School Diploma or equivalent work experience required.
• Prior customer service or automotive skills preferred, ASE parts certified is a plus.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced retail environment and multi-task.
• Computer skills required, able to look up parts, invoice numbers, etc.
• Capable of lifting and moving merchandise of up to 60 lbs.
• Able to bend or stoop to floor-level shelves and be able to reach shelves with use of stool or ladder when necessary.
• Ability to take deliveries (drive) when needed.
• Able to stand, walk or sit for entire work shift.

JOB DESCRIPTION

NAPA Auto & Truck Parts

7/12/2023

Counter Sales Associate

Physical Requirements:

Physical demands to successfully perform essential job functions (reasonable accommodations may be made for individuals with disabilities): standing, walking, lifting materials up to 60 pounds (individual

or team), carrying pushing, climbing stairs, balancing, stooping, kneeling, bending, squatting, reaching and twisting.

Noise Level:

The Noise level in the work environment is usually quiet to moderate to noisy, the employee usually will work in a non-climate-controlled environment. Work will entail the use of computer equipment.The employee works alone, with others, around others, with verbal and face to face contact. Ability to travel within the Reno / Sparks area and to rural Nevada.

*The statements herein are intended to describe the general nature and level of the position, but are not necessarily a complete list of responsibilities, duties and skills required of employee(s) so classified. As such, responsibilities, duties, and required skills may be changed, expanded, reduced, or deleted to meet the business needs of Finley Napa Auto Parts. Finley Napa Auto Parts abides by employment at-will, which permits the Company to change the terms and conditions of employment with or without notice, including, but not limited to termination, demotion, promotion, transfer, compensation, benefits, duties, and location of work. Neither this job description nor any other written or verbal communications are intended to create a contract of employment or a promise of long-term employment. Employment-at-will may be terminated with or without cause and with or without notice at any time by the Employee or by Finley Napa Auto Parts.

I have read, understand, and accept this job description as defined above.

_______________________________________ ____________

Employee Name (please print) Date

_______________________________________

Employee Signature

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $16