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Counter Sales Associate

Napa Auto Parts
Ketchikan, AK Full Time
POSTED ON 2/11/2025 CLOSED ON 4/1/2025

What are the responsibilities and job description for the Counter Sales Associate position at Napa Auto Parts?

Parts Counter Sales Associate

Are you a car enthusiast with a passion for providing exceptional customer service? Do you thrive in a fast-paced environment and enjoy being hands-on with automotive parts and accessories? If so, we want you to join our team as a Counter Sales Associate at our independently owned Service Auto Parts – NAPA Auto Parts store in Ketchikan, AK!

Responsibilities:

As a Counter Sales Associate, you'll be at the heart of our customer interactions, ensuring a positive and efficient experience. Your day-to-day responsibilities will include:

  • Answering phones and providing friendly assistance to customers.
  • Greeting customers with a smile and helping them find the right auto parts.
  • Placing and filling orders accurately and in a timely manner.
  • Performing detailed, repetitive tasks daily with precision.
  • Completing assigned tasks independently, demonstrating a proactive and can-do attitude.
  • Maintaining a safe, positive, and harassment-free work environment.
  • Exemplifying excellent communication skills with customers, co-workers, and management.
  • Willingly taking on additional duties as assigned by management.

Qualifications:

To succeed in this role, you should possess the following qualifications:

  • Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals.
  • Basic math skills for transaction processing.
  • A desire to be cross-trained in all areas of the operation.
  • Flexibility for duty and position reassignments as needed by management.

Physical Requirements:

We believe in working hard but having fun doing it. Physical requirements for the position include:

  • Positive and productive work demeanor.
  • Recognition and distinction of letters and numbers both visually and orally.
  • Ability to walk up and down stairs for stocking and pulling parts.
  • Capability to speak, hear, and follow instructions.
  • Use of hands for handling, feeling, reaching, grasping, holding, and lifting.
  • Lifting up to 25lbs regularly, 50 lbs frequently, and occasionally up to 75 lbs without restrictions.
  • Ability to stand and walk for the entire shift.
  • Occasional climbing, stooping, kneeling, crouching, or crawling.
  • Bending or stooping to floor level shelves and stretching or reaching shelves (eight feet minimum) with the use of a stool or ladder.

Job Type: Full-Time

Starting: $15-20/hr depending on experience

Benefits:

  • Health insurance for self and 60% of dependents
  • 401(k) with a 4% match
  • 7 Paid Holidays
  • Employee discount
  • Sick Pay (based on state guidelines)
  • PTO

Join Us:

If you're ready to rev up your career in the automotive industry and have a blast doing it, apply today! Bring your positive attitude, attention to detail, and commitment to exceptional customer service to our NAPA Auto Parts team in Ketchikan, AK. We look forward to welcoming you to our dynamic and supportive work environment!

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Shift:

  • Day shift

Work Location: In person

Salary : $15 - $20

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