What are the responsibilities and job description for the Parts Counter Professional position at NAPA Auto Parts?
Parts Counter Professional
Are you a car enthusiast with a passion for providing exceptional customer service? Do you thrive in a fast-paced environment and enjoy being hands-on with automotive parts? If so, we want you to join our team as a Parts Counter Professional at our independently owned Lake Parts Inc. – NAPA Auto Parts store in Healdsburg, CA!
Responsibilities:
As a Counter Sales Associate, you'll be at the heart of our customer interactions, ensuring a positive and efficient experience. Your day-to-day responsibilities will include:
- Answering phones and providing friendly assistance to customers.
- Greeting customers with a smile and helping them find the right auto parts.
- Placing and filling orders accurately and in a timely manner.
- Performing detailed, repetitive tasks daily with precision.
- Completing assigned tasks independently, demonstrating a proactive and can-do attitude.
- Maintaining a safe, positive, and harassment-free work environment.
- Exemplifying excellent communication skills with customers, co-workers, and management.
- Willingly taking on additional duties as assigned by management.
- Assisting with deliveries when need.
Qualifications:
To succeed in this role, you should possess the following qualifications:
- Prior automotive background or knowledge, ASE Certification is a plus
- Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals.
- Basic math skills for transaction processing.
- A desire to be cross-trained in all areas of the operation.
- Flexibility for duty and position reassignments as needed by management.
- Must have a valid driver license
Physical Requirements:
We believe in working hard but having fun doing it. Physical requirements for the position include:
- Ability to lift up to 50 lbs frequently and occasionally up to 75 lbs (hey, those parts can be heavy!).
- Standing, walking, reaching, bending, and climbing stairs to stock and pull parts for the entire shift.
- Handling repetitive tasks with precision while maintaining a positive attitude.
Compensation:
Job Type: Full Time
Pay Range: $17 - $19/hr (depending on experience)
Benefits: Medical, Dental, Vision, 401K, paid vacation, paid sick time, paid holidays, no night shifts and employee discounts.
Join Us:
If you’re ready to put the pedal to the metal in a leadership role, apply today! Bring your passion for cars and exceptional customer service skills to our NAPA Auto Parts store in Ukiah, CA. We look forward to welcoming you to our dynamic and supportive work environment!
Location: 1423 Grove St E, Healdsburg, CA 95448
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $17 - $19
