What are the responsibilities and job description for the Director, Institutional Technology Operations position at Napa Valley College?
Napa Valley College is seeking an individual with demonstrated administrative skills to join an outstanding team of faculty, staff, and administrators to provide high quality programs and services to our district, our community, and most importantly, our students. Institutional Technology’s (IT) mission is to ensure quality instruction and student success. IT is committed to delivering high quality technical leadership, resources, and services to students, faculty, and staff in support of the campus mission. IT offers, coordinates, and manages desktop computing; instructional technologies; enterprise systems; servers; wired and wireless data networks including Internet; infrastructure; and communication & collaboration systems such as electronic mail, voicemail, telephone service, video, and web.
The incumbent in this position will be supervising and managing the overall delivery of institutional technology program and services in collaboration with the Chief Information Officer (Ellucian) and under the supervision of the Assistant Superintendent/Vice President of Administrative Services; ensuring appropriate security for campus network and information systems; supporting administrative and instructional technology needs of the institution; providing information and serving as a resource to others; achieving defined objectives by developing, implementing and maintaining services in compliance with established guidelines; and acting as direct supervisor of Institutional Technology staff employed by Napa Valley Community. This is a classified-administrative position.
This job reports to Assistant Superintendent/Vice President, Administrative Services (ASVPAS)
This is a full-time, 12-months-per-year, classified administrative position. The salary has an appropriate placement on Range 19 of the current Administrative/Confidential salary schedule. Initial salary placement is $8,762 to $9,660/month, with future steps up to $12,328/month. Placement on the salary schedule is commensurate with experience. The college offers a fringe benefit package including medical, dental, vision, disability and life insurance, employee assistance program, and retirement system membership. Assignment includes 20 paid holidays, 22 vacation days, and 12 days sick leave annually.
Essential Functions
- Collaborates with a wide variety of institutional groups (e.g. District Technology Committee, etc.) for the purpose of setting and implementing priorities and plans for the expansion of information systems and functions through the development of the District Technology plan, as under the purview of the CIO.
- Collaborates with internal and external personnel (e.g. other administrators, auditors, public agencies, community members, etc.) for the purpose of embracing the emergence of new technology and implementing and/or maintaining services to support the District and CIO’s mission and goals.
- Develops liaisons between internal IT resources and external entities, including (e.g. government, vendors, and partner organizations, etc.) for the purpose of compliance, regulations, District IT initiatives, and continuous IT improvements.
- Establishes a wide variety of documents and materials (e.g. policies, procedures, standards, communication plans, budgets, reports, etc.) for the purpose of meeting IT departmental goals and objectives.
- Evaluates District-wide IT security policies and standards for the purpose of assessing effectiveness, identifying areas for improvements, and taking corrective actions.
- Manages the development of District IT systems, in coordination with the CIO, for the purpose of ensuring efficient growth and prioritizing department initiatives.
- Monitors IT performance for the purpose of ensuring continuous delivery of IT services and objectives are met within budget and in compliance with established operational practices.
- Provides leadership and technical support for the purpose of developing and maintaining an appropriate IT organizational structure, in conjunction with the CIO, that supports the needs of the District.
- Performs personnel administrative functions, in coordination with the CIO, (e.g. hiring, interviewing, evaluating, supervising, etc.) for the purpose of maintaining adequate staffing, enhancing productivity of personnel, and achieving objectives of the department.
- Researches IT systems and resources (e.g. staffing, sourcing, purchasing, in-house development, etc.) for the purpose of identifying opportunities for identifying opportunities and making recommendations for appropriate and cost-effective investments.
Other Functions
- Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.
Minimum Qualifications
Skills, Knowledge and Abilities
SKILLS are required to perform multiple, highly complex, technical tasks with a need to periodically upgrade skills in order to meet changing job conditions. Specific skill based competencies required to satisfactorily perform the functions of the job include: developing and administering budgets; administering personnel policies and practices; operating standard office equipment including utilizing pertinent software applications; planning and managing multiple projects; preparing and maintaining accurate records; and training, developing and supervising staff.
KNOWLEDGE is required to perform advanced math; review and interpret highly technical information, write technical materials, and/or speak persuasively to implement desired actions; and analyze situations to define issues and draw conclusions. Specific knowledge based competencies required to satisfactorily perform the functions of the job include: current, legacy and developing technologies (hardware, software, and peripherals); timely analysis and decision making; federal and state grants management; educational system organizations; pertinent codes, policies, regulations and/or laws; statistical analysis; accounting/bookkeeping principles; and systems administration for server based functions.
ABILITY is required to schedule a number of activities, meetings, and/or events; often gather, collate, and/or classify data; and consider a variety of factors when using equipment. Flexibility is required to independently work with others in a wide variety of circumstances; analyze data utilizing defined but different processes; and operate equipment using a variety of processes. Ability is also required to work with a significant diversity of individuals and/or groups; work with data of varied types and/or purposes; and utilize a wide variety of types of job-related equipment. Independent problem solving is required to analyze issues and create action plans. Problem solving with data frequently requires independent interpretation of guidelines; and problem solving with equipment is significant. Specific ability based competencies required to satisfactorily perform the functions of the job include: providing direction and leadership; adapting to changing work priorities; dealing with frequent and sustained interruptions; developing and maintaining positive working relationships; facilitating communication between persons with divergent positions; implementing change; maintaining confidentiality; meeting deadlines and schedules; effectively train, supervise and evaluate assigned staff according to established procedures; setting priorities; and demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic background of community college students, faculty, and staff.
Responsibility
Responsibilities include: working independently under broad organizational guidelines to achieve unit objectives; managing major organizational components; directing expenditures within a work unit. Utilization of significant resources from other work units is routinely required to perform the job's functions. There is a continual opportunity to significantly impact the organization's services.
Working Environment
The usual and customary methods of performing the job's functions require the following physical demands: some lifting, carrying, pushing, and/or pulling, and significant fine finger dexterity. Generally, the job requires 60% sitting, 20% walking, and 20% standing. This job is performed in a generally clean and healthy environment.
Experience:
Job-related experience within a specialized field is required.
Education:
Bachelor's degree from an accredited institution in job-related area.
Certificates and Licenses:
Valid CA Driver's License & Evidence of Insurability
Continuing Education/Training:
Maintains Certificates and/or Licenses
Clearances:
Criminal Background Clearance
Tuberculosis Clearance
Title 8, USC, Section 1324-A requires verification of eligibility for employment in the United States.
Desirable Qualifications
- Experience in drafting, negotiating, and managing service-level, agreement-driven services.
- Experience with Ellucian Colleague Enterprise Resource Management system.
- Experience with development and maintenance of an institution-wide technology plan.
- Experience managing an information technology department in a college environment.
Internal applicants are still required to submit a complete online application for this position. This includes submission of transcripts and all other required application materials.
B. Applicants must attach the following to complete the application process:
- Legible copies of transcripts verifying college work, degrees, and conferral dates.
- NOTE: Unofficial copies of transcripts accepted at time of application, however, official transcripts will be required upon offer of employment.
- Foreign Transcripts: Napa Valley College requires that individuals who have completed college or university course work at an institution in a country other than the United States must obtain a complete evaluation of foreign transcripts, degrees and other relevant documents. A foreign transcript evaluation is required any time foreign course work is used to meet minimum qualifications and/or salary placement, even if the foreign transcript has previously been accepted by a different college or university in the United States. Foreign transcripts must be evaluated by one of the organizations approved by the State of California, Commission on Teacher Credentialing. Please click here for a list of approved organizations.
It is important that your application reflects all of your relevant education and experience. Please note that your resume does not take the place of completing the "Work Experience" section of the application. Applications will be rejected if no work experience is listed, or if other required application fields are missing or incomplete.
It is the applicant's responsibility to ensure that all required application materials are completed and properly uploaded into the system. Only complete applications will be forwarded to the selection committee for further review. An application is only considered complete if all items above are uploaded.
All required application materials must be submitted no later than 11:59 p.m. Pacific Time on the filing deadline. Please do not submit material not requested. Application materials submitted become the property of Napa Valley College and the Office of Human Resources, Training & Development cannot copy, return, or transfer material to other positions. Any expenses incurred in connection with the initial interview will be the responsibility of the candidate. The college will reimburse certain travel expenses associated with second interviews (if applicable), depending on distance of travel.
The District will not accept materials by e-mail, fax, or mail for this position.
SPECIAL ACCOMMODATIONS: If you are in need of special services or facilities due to a disability in order to apply or interview for this opening, please contact the Office of Human Resources, Training & Development.
Napa Valley College, an Equal Employment Opportunity Employer, maintains a drug-free workplace and requires that employees abide by that policy.
For more information, contact the Office of Human Resources, Training & Development:
2277 Napa-Vallejo Hwy.
Napa, CA 94558
(707) 256-7100
jobline@napavalley.edu
For technical support, contact NEOGOV at (855) 524-5627.
Salary : $105,144 - $147,936
