What are the responsibilities and job description for the Computer Technician IT Support Field Tech position at Naples Computers, Inc.?
We are currently hiring Full Time and Part Time Service Technicians.
The position may require daily travel to customer's locations. Applicant must have a clean driver's license, and outstanding customer service and communication skills, and a friendly deposition.
Responsibilities:
- Router, Firewall, Network Equipment trouble shooting.
- Install, troubleshoot and support Windows / Mac based computers
- Manage networks
- Troubleshoot Network & System Issues
- Set up and maintain Firewalls, Routers, and Access Points
- Virus, Spyware, Malware Removal
- Custom Build Servers and Workstations for specific tasks
Qualifications:
- Previous experience as an IT Field Technician or Network Engineer
- Knowledge of Networking IP Ports and standards
- Ability to prioritize and multitask
- Deadline and detail-oriented
- Strong troubleshooting and critical thinking skills
- Reliable Team Player who communicates, listens actively, shares openly, cooperates, shows commitment, and works well with others
Required Skills:
- Microsoft Office 365 /2019 / 2016 / 2013
- Microsoft Outlook all versions
- Microsoft Windows 11 / 10 / 8.1 / 8 / 7
- Hardware / Software RAID
- Desktop Support
- Wireless hardware configuration and installation
- Apple Mac OSX All Versions
- Virus / Spyware Removal
- Hardware and Software troubleshooting skills
Preferred Skills
- Microsoft Windows Server 2022 / 2019 / 2016 / 2013 / 2012 / 2011
- Active Directory & Group Policy Management
- Microsoft Office 365 Administration
- Microsoft Azure Administration
- Server Hardware Repair and Replacement
- Point to Point and Client VPN
- Firewalls (ie. Sonic Wall, Cisco, etc.)
Job Type: Full-time
Benefits:
- Flexible schedule
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental Pay:
- Commission pay
- Tips
People with a criminal record are encouraged to apply
Work Location: In person
