VP of Revenue Management

The VP of Revenue Management will be responsible for hiring, coaching, and leading the Revenue Management Team, as well as developing, deploying, and measuring company-wide strategic and tactical revenue management initiatives. The role will be directly responsible for a portfolio of hotels while supporting the Regional Revenue Management team with their hotels. The success of this role will be based on meeting the targeted performance goals set by NHG, maintaining and increasing market share, and compliance with the NHG revenue management practices and brand standards.

The VP of Revenue Management is a key member of NHG's Above Property Team and must possess strong leadership ability to champion a winning culture for the Revenue Management Team and throughout the entire company. They must be able to travel to visit hotels, attend NHG, brand, and industry-related meetings, and present to key stakeholders.  

Essential Duties and Responsibilities:

Performance:

• Direct management of a portfolio of hotels
• Oversight of the revenue management team and indirect management of the performances of their portfolio
• Facilitate and attend weekly revenue optimization strategy meetings as necessary
• Provide in-depth analysis of statistical reports, including the financial statement and any other related reports, and make sure the data is accurate and consistent and performances meet expectations
• Attend sales and hotel operation meetings to support communication of strategies and revenue management programs
• Analyze short and long-term forecasting, and provide a synopsis of expected results, variances, and budget comparisons
• Support and escalate hotel revenue management operational items for resolution between internal and external partners
• Continuously perform competitive benchmark studies and follow market trends
• Identify marketing opportunities for the hotel, and work with the sales and marketing team to execute
• Monitor all distribution channels to ensure content accuracy, rate parity, and pricing integrity set by NHG and the brands
• Monitor brand communication and programs and implementation to ensure compliance
• Lead and participate in setting annual budgets, bonus goals, and other key initiatives
• Develop and manage relationships with vendors and Internet wholesalers to accomplish revenue goals and negotiate commission and placement for hotels
• Understand the top producers and key drivers for the hotels, including key accounts and individual guests
• Assess, analyze, and be part of the decision-making team for larger-than-usual or non-typical BT and group businesses
• Ensure that all revenue management-related systems are maintained and up to company and brand standards
• Search for ways to improve efficiency and leverage the talent of the team members
• Active involvement with General Managers' engagement and adjustments
• Perform any other related duties as assigned by management  

Leadership Support:

• Recruit, hire, onboard, and train new employees
• Continuous training, mentorship, and coaching for Revenue Managers and property leaders
• Ability to conduct high-level meetings in one-on-one or group settings
• Demonstrate the ability to relate to, communicate with, and motivate associates to sustain high performance and quality levels
• Is genuine without adapting the styles and expressions of others; puts the interests of others and the team ahead of own self-interests
• Champion the Revenue Management culture to inspire team members throughout the company   
• Be a leader and role model to all employees

Corporate Support:

• Ability to handle sensitive, confidential information discreetly and professionally
• Demonstrates integrity, tact, diplomacy, and a commitment to company values and principles while ensuring the utmost consistency
• Participate, as requested, in the planning and implementation of the company's policies
• Champion the NHG culture and display CMATIC routinely
• Perform other duties or tasks as assigned by Naples Hotel Group Principals

Education and/or Work Experience Requirements:

This person must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that they can perform the job's essential functions, with or without reasonable accommodation, using some other combination of skills and abilities.

Standard Qualifications:

• Four-year degree or equivalent experience
• Multi-property experience
• Read, write, and speak English fluently 

Additional Qualifications:

• Display initiative, perseverance, and analytical skills
• Extensive knowledge of hotel sales and marketing
• Requires 30-40% travel, with some overnight travel
• Hours Required: This is a salaried position; 45-50 hours per week are required
• Available to meet and work outside the scope of regular business hours
• Well-organized and detail-oriented
• Must be able to work independently and multi-task, prioritizing as appropriate
• Must have the ability to communicate issues and concerns at all levels of the organization
• Must have planning and problem-solving skills that include the ability to tie strategies and planning actions to results
• Requires working knowledge and experience using Microsoft Office products, including Word, Excel, and Outlook
• Must be able to scan and assess the competitive arena to refine/improve the customer value proposition

Physical Requirements:

While performing this job's duties, the employee is regularly required to sit; stand; bend; walk; use hands or fingers, feel objects, tools, or controls; lift boxes (up to 15 pounds), talk, and hear. Vision abilities required by this job include a close vision of a computer screen.

Other Requirements:

• The employee must maintain a neat, clean, and well-groomed appearance (specific standards available).
• Regular attendance in conformance with the standards, which Naples Hotel Group may establish from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, including termination of employment.
• Upon employment, all employees must fully comply with Naples Hotel Group rules and regulations for the safe and efficient operation of the hotel facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.