Budtender

Are you passionate about cannabis and enjoy connecting with people from all walks of life? Do you have a knack for providing exceptional customer service and a desire to grow in the cannabis industry? As a Budtender at NAR Cannabis, you'll be the friendly face and knowledgeable guide helping our customers discover the perfect products to fit their needs.

NAR Cannabis is a uniquely positioned retail cannabis chain, known for our excellent customer support, diverse product selection, and competitive pricing. We're proud to serve our communities with the best available products on the market at affordable prices. Join the NAR Cannabis family and be part of our mission to empower customers through sophisticated and enigmatic experiences!

Why Join the NAR Team?

• Make a Real Impact: Your knowledge and service directly contribute to improving our customers' lives and our community's well-being.
• Growth Opportunities: We support your professional development in the rapidly evolving cannabis industry.
• Empowering Culture: We encourage creativity, continuous learning, and personal growth in a supportive team environment.
• Industry Leaders: Be part of a company setting the standard for customer support, product selection, and pricing in the cannabis retail space.

If you're ready to join a team that values enigmatic experiences, empowering customer interactions, and sophisticated service, we want to hear from you. Apply now to become part of the NAR Cannabis family and help us continue to set the industry standard for cannabis retail excellence!

Key Responsibilities of the Role: Customer Experience Champion: Create memorable experiences by warmly welcoming every customer and providing personalized recommendations based on their needs.Product Expert: Guide customers through our diverse menu, offering knowledgeable advice on cannabis strains, consumption methods, and responsible use.Operational Excellence: Contribute to the smooth running of the store by assisting with inventory management, cash handling, and maintaining a clean, organized workspace.Compliance Guardian: Uphold our commitment to responsible sales practices, ensuring adherence to all regulations and prioritizing customer safety.Continuous Learner: Stay up-to-date on the latest cannabis products, trends, and innovations to provide the best possible service to our customers.
What You Bring to the NAR Cannabis Team:

Integrity/Honesty: Be honest, fair and ethical, with team members and customers. Do and say what you are going to do.

Customer and Team Care: Actively listen to customer needs, offer personalized recommendations, and go above and beyond to ensure the best experience possible. Welcome all customers and team members warmly, creating a space where everyone feels comfortable, valued and respected.

Adaptability: Things in cannabis change quickly. Be willing and open to handling multiple tasks simultaneously and adapting to changing situations.

A Team Player: Support peers, share knowledge and insights, and work together to achieve NAR goals.

Enthusiasm: Demonstrate a genuine passion for cannabis, sharing excitement for new products and trends, and creating an engaging and enjoyable atmosphere for customers and team members.

Job Requirements

Eligibility

• Must be legally authorized to work in the country in which the store is located
• Must be 21 years of age or older
• Able to pass a background check
• High school diploma or equivalent (required)
• Reliable transportation
• Ability to lift and move up to 25 lbs
• Willing to work a flexible schedule, including evenings, weekends, and holidays

Other Willingness Requirements

• Willing to work in an environment with bright lights and loud music
• Willing to move through a store for most of a shift to help customers and accomplish work
• Willing to work as part of a team and also complete some work independently

Nice to Have (But Not Required):

• Previous experience in cannabis retail or customer service
• Knowledge of cannabis strains, products, and consumption methods

Compensation:

• Pay: $14.00 - $16.00 per hour
• Benefits: Employee discount, Flexible schedule
• Shifts: 8-hour and 12-hour shifts available
• Work Location: In-person at our retail locations

Role Specific Details - For Internal Onboarding
Team Work

• Create a welcoming, inclusive environment for all team members and customers, embodying NAR's commitment to serving diverse communities
• Build positive relationships with colleagues across the company, fostering a collaborative and supportive work culture
• Demonstrate flexibility by assisting in various roles and tasks as needed during busy periods or staff shortages
• Embrace NAR's values of empowerment and sophistication in all team interactions
• Contribute to a positive team atmosphere by maintaining a professional, enthusiastic, and solution-oriented mindset
• Actively participate in team meetings and contribute ideas for improving processes and customer service

Customer Experience

• Maintain a clean, welcoming retail environment that is inviting, warm, and reflects NAR's sophisticated brand image
• Greet and assist customers proactively, being friendly, accurate, patient, and embodying NAR's enigmatic and empowering approach
• Guide customers in choosing products that suit their needs and preferences, leveraging your expertise to create personalized experiences
• Gather customer feedback and work proactively with management to implement improvements and resolve issues quickly
• Ensure all customers feel valued and respected, regardless of their cannabis knowledge or experience level
• Create memorable experiences that encourage customer loyalty and positive word-of-mouth

Education

• Attend and actively participate in ongoing training to expand product knowledge, enhance selling skills, and stay updated on company policies and procedures
• Stay up-to-date on cannabis trends, new product offerings, and evolving customer preferences
• Educate customers on safe and enjoyable product use, emphasizing responsible consumption practices
• Share knowledge with team members to elevate the overall expertise of the NAR team
• Develop and maintain a deep understanding of NAR's product range, including their effects, benefits, and potential interactions

Store Performance

• Understand and actively contribute to store goals, aligning your efforts with NAR's overall objectives
• Leverage customer interactions to drive sales, increase basket size, and improve other key metrics while maintaining a customer-centric approach
• Accurately process transactions and record customer data in point-of-sale systems, ensuring data integrity and compliance
• Identify and capitalize on upselling and cross-selling opportunities that benefit the customer
• Monitor and analyze personal sales performance, seeking ways to improve continuously
• Contribute to the store's overall efficiency and productivity through effective time management and prioritization

Inventory/Operations

• Track and document all product movement correctly
• Communicate inventory discrepancies or operational issues to management promptly
• Know and meticulously follow all company policies and legal regulations, ensuring NAR's compliance at all times
• Support in restocking the sales floor and maintaining an organized, clean cash desk area, upholding NAR's high standards of presentation
• Participate in regular inventory audits and reconciliations
• Identify and report any potential security or safety concerns immediately

Marketing

• Embody NAR's brand spirit and commitment to industry-leading cannabis products/experiences
• Champion customer loyalty initiatives to cultivate long-term relationships and foster a sense of community
• Effectively communicate and leverage promotional campaigns to excite customers and boost sales
• Provide feedback on marketing initiatives based on customer responses and preferences
• Assist in creating and maintaining visually appealing in-store displays that showcase NAR's products effectively

Job Types: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 12 hour shift
• 8 hour shift

Application Question(s):

• Will you be able to pass a criminal background check?
• Are you over the age of 21?

Education:

• High school or equivalent (Preferred)

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Work Location: In person

Salary : $14 - $16