Demo

Lead Management and Program Analyst

NASA
Bay, MS Full Time
POSTED ON 1/20/2025
AVAILABLE BEFORE 4/19/2025

Duties

  • Serve as a Team Lead and provides expert advice and guidance on the processes, methods, and resolution for operation functions, communications, risk management, project and program management, quality oversight, data analysis, etc.
  • Support business operational demands and utilize data management and analytics to maximize outcomes. Produce extensive written products to explain programmatic concepts, strategies, alternatives, and outcomes to senior leadership.
  • Communicate with internal / external stakeholders to gather information and integrate work products. Prepare presentations based on assessments and on validated information and data.
  • Lead teams as a subject matter specialist or representative to provide information and / or data-driven guidance.
  • Research / investigate new or improved business and management practices for application to operating and administrative programs.
  • Coordinate planning and execution of projects, including identifying opportunities to automate and improve processes.
  • Determine when adjustments to task assignments are necessary. Trains new employees. Plans, organizes, and schedules work; explains what tasks are to be performed and what methods are to be used.
  • Perform a full range of Team Lead duties which include exercising independent judgment in assigning work to members of the team based upon an assessment of the technical nature of the task and the expertise and qualifications of each employee.
  • Foster a culture of engagement, diversity, inclusiveness, excellence and innovation. Champion NASA's commitment to Diversity, Equity, Inclusion and Accessibility to create an environment that promotes a commitment to safety, integrity, and teamwork.

Requirements

Conditions of Employment

  • This position is open to U.S. citizens, nationals or those who owe allegiance to the U.S.
  • Position subject to pre-employment background investigation.
  • You must meet qualifications requirements by the closing date of this announcement.
  • This position may require a one-year probationary period.
  • Qualifications

    Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work.

    To qualify for GS-14 , you must have one year of directly related specialized experience equivalent to the GS-13 level :

  • Leading or serving on teams as a subject matter analyst to provide information with data-driven guidance;
  • Leading or serving on teams / projects related to customer experience management activities;
  • Providing guidance and making recommendations on communication strategies and products to senior leadership.
  • Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job. NASA prohibits the use of artificial intelligence (AI) or AI-assisted tool in drafting application and assessment responses. Please visit to review NASA's guidance on the use of AI tools during the application process.

    Education

    This job does not have an education qualification requirement.

    Additional information

    Additional selections may be made for similar positions across NASA within the local commuting area(s) of the location(s) identified in this announcement . By applying, you agree to have your application shared with interested selecting official(s) within NASA. CTAP / ICTAP will be cleared for any additional selection from this announcement.

    If you have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP), you must :

  • Indicate your eligibility when applying for a position. The questionnaire asks you to identify your ICTAP / CTAP eligibility.
  • Meet the minimum qualifications requirements for the position
  • Submit proof that you meet the requirements for CTAP / ICTAP as indicated in 'Required Documents'
  • For additional information about CTAP / ICTAP eligibility, click here -

    Read more

  • Benefits Help
  • A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    Direct Hire Authority : These positions will be filled through the Office of Personnel Management's Direct Hire Authority. Category rating and veterans' preference will not be considered in evaluating applicants. For more information on Direct Hire Authority, please see : OPM Direct Hire Fact Sheet.

    Veterans : Under the provisions of Direct Hire Authority, veterans' preference does not apply. However, applicants who are eligible for veterans' preference are encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). For more information please see : Veterans' Preference information on the FedsHireVets website.

    You will be evaluated for this position based on how well you meet the qualifications and eligibility requirements listed in this vacancy announcement. To determine your qualifications and referral status, we may review your resume and supporting documentation and compare it against your responses to the vacancy questionnaire. Overstating your qualifications and / or experience in your application materials or application questionnaire may result in your removal from consideration.

    You will be assessed on the following competencies :

  • Planning and Evaluating
  • Project Management
  • Written Communication
  • Decision Making
  • Teamwork
  • NASA considers paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

    NASA will not ask you to disclose criminal history record information during the application process or before we make a conditional / tentative offer of employment. If you apply for this position and are selected, NASA will conduct a suitability / security background investigation after you accept a tentative job offer. If you feel you are asked to disclose your criminal history before you accept a tentative offer and wish to file a complaint within 30 days, please contact : Agency-FCCJ@NASA.gov.

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