What are the responsibilities and job description for the Communications Intern (Call Center) position at NASC GLOBAL?
We are excited to support the search for talented interns for our valued agricultural client as they accelerate their operations for the upcoming season. The onsite role will be located in Nicholls, GA. We are open to surrounding cities up to Valdosta, GA candidates applying. Additional locations in Georgia will open contingent on the building plans schedule.
Position Overview:
The program is designed to equip interns with practical skills and knowledge to excel in the agricultural industry. Our client’s internship program offers a unique opportunity for aspiring agricultural professionals to gain hands-on experience in a variety of departments.
Position Details:
Our client internship program provides aspiring agricultural professionals with an opportunity to gain hands-on experience in various aspects of farm operations.
Interns will work closely with experienced team members across departments such as farm management, sustainability, technology, shipping, sales, marketing, and customer relations. You will receive comprehensive positive exposure to daily operations and strategic initiatives within these areas, contributing to the growth and sustainability of the farm.
Professional Development Opportunity:
Our client values professional development and you will receive virtual and field operations professional training to develop your skills as operations grow. Professional uniformed shirts will be provided, and safety training will be required to ensure a secure work environment.
Key Responsibilities:
Qualifications:
Technical Skills:
Work Conditions:
Position Overview:
The program is designed to equip interns with practical skills and knowledge to excel in the agricultural industry. Our client’s internship program offers a unique opportunity for aspiring agricultural professionals to gain hands-on experience in a variety of departments.
Position Details:
Our client internship program provides aspiring agricultural professionals with an opportunity to gain hands-on experience in various aspects of farm operations.
Interns will work closely with experienced team members across departments such as farm management, sustainability, technology, shipping, sales, marketing, and customer relations. You will receive comprehensive positive exposure to daily operations and strategic initiatives within these areas, contributing to the growth and sustainability of the farm.
Professional Development Opportunity:
Our client values professional development and you will receive virtual and field operations professional training to develop your skills as operations grow. Professional uniformed shirts will be provided, and safety training will be required to ensure a secure work environment.
Key Responsibilities:
- Customer Support & Relations:
- Respond to customer inquiries in a timely and professional manner.
- Assist with processing refunds, credits, and discounts.
- Ensure positive customer experiences by addressing concerns and providing effective solutions.
- Farm Operations Assistance:
- Collaborate with the farm management team to support day-to-day farm operations.
- Gain exposure to sustainability practices and assist with the implementation of environmentally-friendly initiatives.
- Support farm technology efforts by assisting with precision farming tools and data management systems, where applicable.
- Sales & Marketing Support:
- Help the sales and marketing teams with customer outreach, product promotions, and data tracking.
- Assist in market research and analysis, reviewing customer data and trends.
- Shipping & Logistics Support:
- Work alongside shipping departments to address shipping questions, process orders, and manage inventory tracking.
- Contribute to planning and coordinating the logistics for product deliveries.
- Technology & Data Support:
- Utilize CRM platforms (such as Salesforce or HubSpot) to track customer interactions and sales pipelines, if relevant to your role.
- Learn and apply Microsoft Office Suite tools to enhance efficiency in communication, project tracking, and reporting.
- Professional Development:
- Participate in virtual and field training sessions to build on skills in agricultural operations, sustainability, and farm management.
- Attend team meetings and participate in discussions aimed at improving the farm's operational efficiency and sustainability efforts.
- Additional Responsibilities:
- Adapt to other duties as assigned based on your department placement, working collaboratively with cross-functional teams.
- Maintain adherence to safety protocols and environmental regulations to ensure a secure work environment.
Qualifications:
- Must Be Enrolled in School in a Relevant Academic Program: Actively enrolled in an accredited academic institution, pursuing a degree in a related field such as Agriculture, Business, Marketing, Technology, Finance, Environmental Science, Sustainability, Farm Management, or similar disciplines.
- Work Onsite & Remotely: Ability to work both on-site at and remotely, depending on the nature of the tasks and assignments. Flexibility with remote work opportunities will be provided when appropriate.
- Demonstrated Leadership or Work Experience: Prior demonstrated work experience, whether through previous internships, part-time jobs, volunteer work, or school projects, student-body activities, ideally related to business, agriculture, sustainability, or environmental practices.
- Reliable Transportation: Reliable transportation to and from the farm for on-site work. This is essential to ensure timely attendance and consistent work schedules.
- Flexible Internship Work Schedule Available: We offer flexibility with work hours, allowing you to balance your internship responsibilities with your class schedule.
- Completion of Full Internship Program: To receive your internship certificate, interns must complete the full duration of the program that will range from 4 weeks up to 12 weeks, depending on your internship role. This ensures that you gain the full scope of learning and hands-on experience offered by the program.
Technical Skills:
- Ability to learn Microsoft Office Suite (Outlook, Teams, Excel, Word, PowerPoint).
- Strong communication skills, both verbal and written, for interacting with customers and internal teams.
- Ability to work online utilizing CRM software (e.g., Salesforce, HubSpot) for managing sales pipelines and customer interactions. (Applicable to specific roles only.)
- Familiarity with agricultural technology platforms, including precision farming tools and data management systems, is a plus. (Applicable to specific roles only.)
- Basic knowledge of data analysis and market research tools to evaluate sales trends and customer data. (Applicable to specific roles only.)
Work Conditions:
- Ability to work outdoors and in various weather conditions.
- Ability to work flexible hours, including weekends and holidays, as needed.
