What are the responsibilities and job description for the Customer Service Representative position at Nasco Stone + Tile?
Nasco Stone & Tile is currently seeking an exceptional Customer Service Representative to join our Port Reading, NJ onsite team! As a Customer Service Representative, we need someone who is ready to provide a variety of support to our sales team and clients.
Responsibilities
● Provides customer account management which may include, but is not limited to, order entry, order inquiry, product information, order status, pricing, stock check, and transportation management in a call center environment.
● Address customer inquiries and order issues from order entry to order delivery.
● Participates in special projects and performs additional duties as required.
Qualifications
● 3 years of customer service experience preferred.
● Focus on customer account management preferred.
Competencies
● Excellent oral and written communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organization required.
● Ability to demonstrate strong organizational and problem-solving skills required.
● Ability to demonstrate strong interpersonal relationship-building skills.
● Must have a moderate level of computer skills in Word and Excel.
● Must be detail-oriented with the ability to multitask, manage priorities, and manage time effectively.
● Ability to work in a fast-paced environment.
Benefits
● 401K with company Match
● Health Insurance
● Paid Vacation
Company
Nasco is a multi-generational family owned and operated business importing and supplying natural stone from all over the world for over 50 years. We specialize in supplying directly to large-scale commercial as well distributors around the country through our architectural and design community. We have a NYC Flagship Showroom as well as a Corporate Headquarters and showroom in New Jersey where we stock 5,000,000 SF of stone and tile. www.nascostonetile.com