Senior Associate Account Manager

Nasdaq is seeking an energetic individual for an associate account manager position. This position will be responsible for supporting a team of Relationship Managers who manage relationships with our Southern US & LATAM companies that are either listed with NASDAQ or buy IR intelligence products/services from NASDAQ.

Your Role And Responsibilities

• In this role you will be part of a team of associate account managers. However, your primary responsibility will be to support the East Coast Relationship Managers in areas that include:
• Work on contract administration, re-contracting, billing and other items related to our lead to cash system, Apttus
• Maintenance of accounts in Salesforce ensuring we have the correct billing contacts, email communication contacts, titles, emails, phone numbers, etc.)
• Assist the RMs with prioritizing their account management and largest opportunities
• Review low usage accounts and enter At Risk tickets to flag in the dashboard
• Assist RMs in creating calls sheets, Event speeches and other admin related
• Assist in successful onboarding on new IPOs as it related to getting their products and services up and running
• Work with other associate account managers on broader projects that support the entire RM team. These could include building out of material in Microsoft Teams, revamping RM processes and other project based work.
• Prepares various sales management reports including top clients, clients at risk, quality reports and implementation reports.
• Work with other business unit owners to gather, organize and create content for the RMs to use with their clients.
• Employees in this role are eligible for a Sales Commission Plan
  
  

You Will Need The Following Skills And Experience

• Bachelor’s degree with 2-3 years office experience.
• Strong planning, researching and technical skills with great attention to detail
• Ability to understand online systems including Salesforce, Apttus, Microsoft Teams, Excel and PowerPoint
• Understanding of capital markets and investor relations helpful
• Ability to work individually and in a team environment
• Work is performed in an open, team environment with extensive telephone and computer use.
• No travel required
  
  

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

What We Offer

We’re proud to offer a competitive rewards package that is meaningful, recognizes the unique needs of our employees and their families and incentivizes employees for their contribution to Nasdaq’s overall success.

In addition to base salary, Nasdaq offers significant other compensation (annual bonus/commissions and equity), benefits, and opportunity for growth. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, business needs and market demands.

Nasdaq’s programs and rewards are intended to allow our employees to:

• Secure Wealth: 401(k) program with 6% employer match, Employee Stock Purchase Program with 15% discount, Student loan repayment program up to $10k, Company paid life and disability plans, Generous paid time off
• Prioritize Health: Comprehensive medical, dental and vision coverage, Health spending account with employer contribution, Paid flex days to support mental wellbeing, Gym membership discounts
• Care for Family: Hybrid home/office schedule (for most positions), Paid parental leave, Fertility benefits, Paid bereavement leave
• Connect with Community: Company gift matching program, Employee resource groups, Paid volunteer days
• Grow Career: Education Assistance Program, Robust job skills training and Professional development opportunities
  
  

For more information, visit Nasdaq Benefits & Rewards Career page.